Anecia Palmer
Fort Lauderdale,FL
Summary
Licensed Insurance Agent with 3 years of extensive experience, excelling in client needs assessment and regulatory compliance. Proven track record in delivering exceptional customer service while effectively utilizing CRM software. Adept at educating clients on health insurance options, ensuring informed decisions and satisfaction. Committed to achieving optimal outcomes in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Licensed Insurance Agent
Nations Benefits
07.2024 - 05.2025
- Facilitated client selection of optimal insurance plans based on individual needs.
- Educated clients on policy specifics and available coverage options.
- Maintained current knowledge of industry regulations and company policies.
- Ensured compliance with federal, state, and local insurance laws and regulations.
Licensed Insurance Agent
American Health Marketplace
, FL
12.2023 - 04.2024
- Sold ACA plans during enrollment period, assisting clients in selecting optimal insurance options.
- Completed applications on Healthcare.gov and Health Sherpa, ensuring accuracy from start to finish.
- Processed payments for clients, confirming binder payment receipt by deadlines.
- Delivered exceptional customer service, maintaining professionalism under pressure.
- Displayed consistent positivity towards customers and colleagues in high-stress situations.
- Educated clients on policy details and coverage options to enhance understanding.
Licensed Insurance Agent
Nations Benefits
Sunrise, FL
01.2022 - 12.2023
- Assisted clients in selecting insurance plans that best fit their needs.
- Educated clients on policy details and coverage options available.
- Processed new applications
- Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
- Maintained high standards of customer service by building relationships with clients.
Education
Associate of Science -
Broward College
Fort Lauderdale, FL12-2022
Skills
- Client needs assessment
- Regulatory compliance
- Customer service
- Health insurance knowledge
- CRM software utilization
- Sales techniques
- Effective communication
Timeline
Licensed Insurance Agent
Nations Benefits
07.2024 - 05.2025
Licensed Insurance Agent
American Health Marketplace
12.2023 - 04.2024
Licensed Insurance Agent
Nations Benefits
01.2022 - 12.2023
Associate of Science -
Broward College