Lashanda Mccanick
Summerville,SC
Summary
Driven real estate and sales professional experienced in residential and insurance sales. Expertise in fostering client relationships, identifying needs, negotiating agreements, and managing transactions from consultation to closing. Focused on guiding clients through the home-buying process and enhancing customer experiences to support sales objectives and business growth.
Overview
13
13
years of professional experience
Work History
Licensed Insurance Agent
Allstate Insurance
Summerville, SC
01.2024 - 09.2026
- Educate clients on policy options through needs-based reviews and personalized recommendations.
- Generated leads, scheduled appointments, and identified customer needs to deliver tailored insurance solutions.
- Built and maintained long-term client relationships through proactive follow-up and exceptional service.
- Met performance goals while managing a high-volume sales and service environment.
Realtor
Excel Real Estate / Matt O'Neill Real Estate
Mount Pleasant, SC
08.2020 - 12.2024
- Guided clients through every stage of the home buying and selling process, ensuring smooth, successful transactions.
- Guided clients through home buying and selling process, facilitating smooth transactions and enhancing client satisfaction.
- Developed marketing strategies using social media, staging, and property promotion to increase property visibility and attract potential buyers.
- Conducted market analyses and pricing research to support competitive listing strategies.
- Coordinated showings, inspections, appraisals, and closing activities, ensuring timely communication to keep clients informed and engaged.
- Prepared and reviewed contracts, purchase agreements, and transaction documentation.
Customer Advocate
Verizon Wireless
Goose Creek, SC
01.2014 - 08.2023
- Resolved billing, account, and technical concerns to enhance customer satisfaction.
- Recommended products and services based on customer needs, supporting sales and retention initiatives.
- Recommended products and services based on customer needs, contributing to sales and retention goals.
- Managed escalated customer concerns with professionalism, ensuring positive resolutions.
Education
Associate in Science -
Miller-Motte Technical College
North Charleston, SCSkills
- Residential Real Estate Sales
- Client Needs Assessment
- Lead Generation & Prospecting
- Buyer Relationship Management
- Contract Coordination
- Client Follow-Up & Communication
- Policy Education & Coverage Recommendations
- Buyer Consultation & Home-Buying Guidance
- Property Presentations
- Customer Relationship Management (CRM)
- Sales Negotiation
- Transaction Management
- Conflict Resolution & Problem-Solving
Timeline
Licensed Insurance Agent
Allstate Insurance
01.2024 - 09.2026
Realtor
Excel Real Estate / Matt O'Neill Real Estate
08.2020 - 12.2024
Customer Advocate
Verizon Wireless
01.2014 - 08.2023
Associate in Science -
Miller-Motte Technical College