Aneesa Anderson
South Saint Paul,MN
Summary
Compassionate mental health professional offering two years and nine months of experience in healthcare atmospheres. Exhibits grace and compassion in emergent situations with a proven sound judgment and reasoned thinking history. Dedicated PSOP worker with a strong desire to acquire knowledge and experience in collaborating with parents with children who are at risk of maltreatment and out-of-home placement. Committed to providing tools, spreading hope, and facilitating positive client transformations.
Overview
8
8
years of professional experience
Work History
PSOP Case Manger
Shakir Consulting Services
08.2023 - Current
- Interact with participants by phone, email, or in-person to provide information.
- Participate in workshops and presentations related to projects to gain knowledge.
- Connect parents with community resources and services that address their specific needs.
- Collaborate with families and PSOP case manager supervisor to develop individualized support plans.
- Case note using DAP format on CW-TCM F2F monthly meetings
Mental Health Advocate
Supportive Living Solutions (Customized Living)
03.2021 - 12.2023
- Calmly manage high-stress situations using exceptional social skills and interpersonal communication
- Ensure the safety and well-being of individuals on site by providing critical services, including problem-solving and additional support
- Document significant occurrences during shifts.
Welcome Center
Neighbors Inc.
01.2020 - 03.2020
- Efficiently file records to maintain an organized system
- Guide visitors to staff members with a warm and personable approach
- Update and maintain files and records to support operational efficiency
- Answer incoming office calls, take messages, and transfer calls on a multi-line system.
Customer Service/Greeter
Caribou Coffee
07.2017 - 09.2022
- Process credit card and cash transactions using the POS system
- Maintain clean, sanitized, and well-stocked dining and serving areas to meet guest needs
- Consult with customers to understand their desires and recommend products accordingly
- Provided friendly, attentive service throughout peak times for responsive customer care.
Education
Bachelor’s Degree - Social Work
Metropolitan State University
12.2023
Associates of Science -
Inver Hills Community College
12.2020
Associates of Arts - Intercultural Ministry
Bethany Global University
05.2017
Skills
- Empathy
- Social Skills
- Interpersonal Communication
- Active Listening
- Client Confidentiality
- Client Documentation
Timeline
PSOP Case Manger
Shakir Consulting Services
08.2023 - Current
Mental Health Advocate
Supportive Living Solutions (Customized Living)
03.2021 - 12.2023
Welcome Center
Neighbors Inc.
01.2020 - 03.2020
Customer Service/Greeter
Caribou Coffee
07.2017 - 09.2022
Associates of Arts - Intercultural Ministry
Bethany Global University
Bachelor’s Degree - Social Work
Metropolitan State University
Associates of Science -
Inver Hills Community College
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