Aneesa Baptiste
Henderson
Overview
5
5
years of professional experience
Work History
Client Relations Associate
Prism Medical Products
03.2023 - 12.2025
- Facilitated client onboarding processes, ensuring smooth transitions and positive experiences.
- Managed customer inquiries through various communication channels, providing timely and accurate information.
- Collaborated with internal teams to resolve client issues, enhancing overall satisfaction levels.
- Assisted in maintaining client databases, ensuring data accuracy and compliance with industry standards.
- Developed and maintained strong client relationships, fostering trust and loyalty over time.
- Conducted regular follow-ups with clients to ensure ongoing satisfaction and identify potential improvements.
- Trained new team members on best practices related to customer relations management tools and techniques.
Barista
Dutch Bros
04.2021 - 03.2023
- Prepared and served high-quality espresso beverages following company recipes and standards.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated coffee equipment efficiently, ensuring optimal performance and quality output.
- Assisted in training new team members on beverage preparation techniques and customer service protocols.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
High School Diploma -
Green Valley High School
Henderson, NV05.2021
Skills
- Strong empathy
- CRM software expertise
- Performance tracking
- Industry awareness
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Client Relations Associate
Prism Medical Products
03.2023 - 12.2025
Barista
Dutch Bros
04.2021 - 03.2023
High School Diploma -
Green Valley High School