Aneesa D. Singh
Orlando
Summary
Attentive, high-energy, purpose-driven leader thriving in fast-paced, high-impact environments with extensive knowledge of ICD-10 coding, EPIC, and EHR systems. Experienced in administrative settings, dedicated to ensuring smooth and efficient patient experiences. Proficient in MS Office, Excel, and EHR systems with a comprehensive understanding of medical terminology. Genuine commitment to delivering personalized service and maintaining a high standard of patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Surgical Coordinator/Team Assist
Orlando Health
10.2023 - Current
- Coordinated with facilities to set up surgeries for Upper extremity and peripheral nerve Surgeon
- Answered 30+ telephone calls to offer office information, answer questions, and direct calls.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage, obtained pre-authorization and pre-certifications ahead of surgeries.
Chief Medical Scribe
ScribeAmerica
06.2018 - 10.2023
- Accompanied physicians through day in fast-paced, stressful environments.
- Stayed on top of 45+ current patient loads to facilitate efficient and organized workflow.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Child Care Provider
Walter Benenati
06.2012 - 01.2020
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Assistant
Singh’s Investment Group
07.2012 - 01.2018
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported clerical duties such as preparing materials and scheduling activities and appointments.
Billing Services
A&A Lawn Service
01.2008 - 01.2013
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Researched and resolved billing discrepancies to enable accurate billing.
- Maintained accurate records of customer payments.
Education
Master of Science - Public Health
Florida International University
Miami, FL12-2021
Bachelors of Science - Health and Public Affairs
University of Central Florida
Orlando, Florida05.2017
High School Diploma -
Winter Park High School
Winter Park, Florida05.2012
Skills
- Insurance Verification
- Electronic Health Records Management
- Scheduling expertise
- Patient Coordination
- Patient Relations
- Function as the main point of contact for Clinical Concierge Services
- Manage the day-to-day functions within upper extremity orthopedic surgery practice
- Effectively communicate and interact with all patients and team members
- Ensure daily processes and protocols are followed for patient and procedure management
- Monitor the workload capacity of the orthopedic surgeon and physician assistant
- Ensure that best practices are maintained within the team to provide consistent high-quality concierge services
- Provide effective support to the team as needed, including coverage and other responsibilities
- Effectively manage/optimize workflows, and enhance patient satisfaction
- Acts as Liaison between Orthopedic surgeon and patients
- Maintains professional affiliations and participates in ongoing professional development
- Strong written and verbal communication skills
- Organization and the ability to multitask to complete a wide variety of tasks
- Flexibility to help and adjust to new tasks should company or office needs change
- Strong interpersonal skills to interact positively with all employees
- Leadership ability to manage challenges and oversee employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
- Organize patient appointments and communicate any special notes on the appointments to the team
- Manage patient scheduling and optimize patient flow
- Ensure proper calculation and collection of surgery pre-payments
- Thrives in a fast-paced, high-volume clinic (100-120 visits per week for 1 surgeon)
- Can handle challenges with confidence and grace while keeping everything running smoothly
Awards
- 2012 Bright Futures Medallion Scholarship Award
- University of Central Florida Spring 2013 Dean’s List
- University of Central Florida Spring 2016 Dean’s List
- University of Central Florida Fall 2016 President’s Honor Roll
References
Available Upon Request
Certification
- CITI Program - Biomedical Human Research Course
- HIPAA & Harassment Training
Timeline
Surgical Coordinator/Team Assist
Orlando Health
10.2023 - Current
Chief Medical Scribe
ScribeAmerica
06.2018 - 10.2023
Assistant
Singh’s Investment Group
07.2012 - 01.2018
Child Care Provider
Walter Benenati
06.2012 - 01.2020
Billing Services
A&A Lawn Service
01.2008 - 01.2013
Master of Science - Public Health
Florida International University
Bachelors of Science - Health and Public Affairs
University of Central Florida
High School Diploma -
Winter Park High School
Similar Profiles
Janet LivelyJanet Lively
Staff Nurse at Orlando HealthStaff Nurse at Orlando Health
Jackie S ThompsonJackie S Thompson
Hardware and Networking Technician at Orlando HealthHardware and Networking Technician at Orlando Health
Ambria BennettAmbria Bennett
Customer Support & Data Entry Specialist at Orlando HealthCustomer Support & Data Entry Specialist at Orlando Health
JAHAN VESAMIAJAHAN VESAMIA
Compensation Consultant at Orlando HealthCompensation Consultant at Orlando Health
Deafa AfrinDeafa Afrin
Lead Teacher at Young Innovators AcademyLead Teacher at Young Innovators Academy