Aneisha Houseworth
Self Employed
Atlanta,GA
8
years of professional experience
Experienced and customer-focused professional with 2+ years of hands-on leasing experience and 8+ years of experience in customer service, education, and client-facing environments. Skilled in conducting apartment tours, assisting prospective residents, answering high-volume phone calls, scheduling appointments, making outbound calls, and supporting daily office operations. Strong ability to build positive client relationships, resolve concerns, manage multiple priorities, and maintain a professional and welcoming environment. Proficient in Microsoft Office with a typing speed of 40 WPM. Reliable, organized, personable, and motivated to bring proven customer service and leadership skills to the team.
Work History
Nanny
2 Years 3 Months- Managed daily schedules, appointments, activities, and changing priorities while maintaining an organized routine.
- Communicated professionally with clients regarding schedules, needs, activities, and daily updates.
- Maintained organized information and records while following established instructions and routines.
- Demonstrated reliability, discretion, sound judgment, and strong attention to detail.
- Coordinated multiple responsibilities simultaneously while responding effectively to changing needs.
- Built strong professional relationships through dependable service, communication, and follow-through.
Lead Teacher, Infant Classroom
3 Years 8 Months- Managed daily operations while coordinating multiple responsibilities in a fast-paced professional environment.
- Communicated regularly with parents, staff, and administrators to provide updates and address questions or concerns.
- Maintained organized records, documentation, schedules, and important information.
- Planned and coordinated daily activities while managing competing priorities.
- Handled questions and concerns professionally using strong communication and problem-solving skills.
- Collaborated with staff to maintain a professional, organized, and welcoming environment.
- Demonstrated leadership, accountability, organization, and the ability to work independently.
LEASING AGENT
2 Years 3 Months- Welcomed prospective residents and provided professional customer service throughout the leasing process.
- Conducted apartment tours and showcased available units, community amenities, and property features.
- Answered incoming phone calls and provided information to prospective and current residents.
- Scheduled apartment tours and appointments based on prospect availability.
- Made outbound calls to prospective residents to provide information and follow up on inquiries.
- Assisted prospects with questions regarding available apartments, property features, and the leasing process.
- Built positive relationships with prospective and current residents through professional communication and attentive service.
- Supported daily leasing-office operations and related administrative responsibilities.
Education
GED
Skills
Leasing • Resident Relations • Apartment Tours • Prospect Follow-Up • Lead Generation • Customer Service • Outbound Calling • Appointment Scheduling • Phone Communication • Sales • Administrative Support • Office Operations • Problem Solving • Conflict Resolution • Record Keeping
Timeline
Nanny
Self Employed
05.2024 - 08.2026Read More
Lead Teacher, Infant Classroom
The Clifton Schools
09.2020 - 05.2024Read More
LEASING AGENT
Richmond Station
05.2018 - 08.2020Read More
Atlanta Technical College
GED
Read More