Anel Guerrero
Summary
Proactive Team Lead with extensive experience in training and mentoring, fostering teamwork, and promoting a positive work environment. Skilled in customer focus, performance improvement, and issue resolution, with bilingual proficiency in English and Spanish. Known for evaluating and improving employee skills, and driving client service excellence.
Overview
5
5
years of professional experience
Work History
Team Lead
Wendy's Restaurant
06.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Teacher's Aide Volunteer
Pioneer Valley High School
01.2020 - 06.2020
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Medical Assisting
Allan Hancock College
Santa Maria, CA05.2025
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2021
Skills
- Customer Focus
- Coaching and Mentoring
- Performance Improvement
- Teamwork and Collaboration
- Issue Resolution
- Client Service
- First Aid Training
- CPR Certified
- Bilingual English and Spanish
- Patience and empathy
Timeline
Team Lead
Wendy's Restaurant
06.2021 - Current
Teacher's Aide Volunteer
Pioneer Valley High School
01.2020 - 06.2020
Medical Assisting
Allan Hancock College
High School Diploma -
Pioneer Valley High School
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