ANELIA GREENFIELD
Dunedin,FL
Summary
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Summary
Skilled linguist with extensive experience in software UI localization and quality assurance at Welocalize. Fluent in English and Bulgarian, with a strong background in translation and project management. Known for enhancing team performance through effective collaboration and a detail-oriented approach. Proficient in MS Office, document creation, and editing
Overview
27
27
years of professional experience
Work History
Linguistic Tester
Welocalize
Portland, OR
08.2018 - Current
- Conducted comprehensive localization and UI testing to ensure software met linguistic and functional standards
- Followed the test plan for the project and conducted thorough and detailed testing of the software, looking for many things, such as untranslated or incorrectly translated text, grammar and punctuation issues, typos, inconsistencies in terminology throughout the UI (such as between menu items and dialog box titles) and between the UI and help files, language-specific characters that are broken, inappropriate cultural references, images, symbols, colors, and sounds, improperly adjusted country-specifics (names, addresses, zip codes, phone numbers, etc.), mistakes in date, time, and calendar formats, errors in currency conversions and monetary symbols, incorrect metric conversions, numeric formats, separators, negatives, etc
- Collaborated closely with QA Leads and team members to align project goals and improve outcomes
- Filed defects, and suggested improvements to the translations and UI software.
Medical Interpreter
LanguageLine Solutions
08.2018 - Current
- Interpreted verbal and written information during examinations, tests, and treatments.
Freelance Translator
08.2008 - Current
- Delivered high-quality translations between Bulgarian and English, ensuring accuracy and maintaining the original tone and style
- Duplicated the style and flow of the original documents
- Proofread completed translations to identify and correct punctuation, grammatical, and translation errors
- Used knowledge of cultural background to understand the idiomatic meanings of specific expressions
- Generated video subtitles from English dialogue and developed translations in Bulgarian.
Translator
PSI Pharma Support EOOD
Sofia
09.2004 - 08.2008
- Translated, back-translated, and proofread miscellaneous industry-specific documents
- Received and processed translation requests and filed documents
- Delivered real-time, accurate oral translations, and interpretations for clients
- Developed an understanding of specialized concepts for translation by consulting subject matter experts, and other colleagues
- Designed and regularly updated document templates, lists, and databases
- Assisted the Regulatory Affairs and Clinical Research teams with various administrative tasks, as needed.
Customer Service Representative
Radio Telecommunications Company MOBIKOM
Sofia
04.2000 - 07.2004
- Provided extensive phone support to customers
- Asked probing questions to determine service needs, and accurately input information into electronic systems
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance
- Handled each customer with patience, courtesy, and empathy, and worked through each situation to its completion
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor
- Escalated customer concerns, store issues, and inventory requirements to supervisors
- Strictly followed the company's policies and guidelines and stayed current with all sales and promotions
- Educated customers on special pricing opportunities and company offerings
- Set up and activated customer accounts to maintain QA satisfaction levels
- Efficiently and accurately managed customers' accounts and processed related documents
- Collaborated with, and assisted, representatives from the company's local shops.
ESL Teacher
Europe Schools
Sofia
03.1998 - 03.2000
- Taught English language skills to students from kindergarten age through adulthood
- Developed lesson plans to teach course materials according to the schedule
- Organized supplementary materials in English for all students
- Tracked class attendance and student progress
- Taught lessons encompassing a range of skill-building activities for speaking, writing, reading, and listening
- Conducted small group and individual classroom activities based on differentiated learning needs
- Employed kinesthetic, visual, and auditory approaches to make lessons interesting and interactive
- Attended professional development workshops focused on learning goals and classroom management
- Completed ongoing staff training sessions.
Education
Master's Degree - English Philology
Sofia University
05.1997
Skills
- English and Bulgarian proficiency
- Translation expertise
- Localization experience
- User interface testing
- MS Office
- Document creation
- Text editing proficiency
- Quality assurance
- Language assessment
- Proofreading
- Subtitling and captioning
- Administrative Support
- Customer support
- Teamwork
- Self-motivation
- Prioritizing and time management
- Adaptability
- Working independently
- Reliable and trustworthy
Work Preference
Work Type
Full TimePart TimeGig WorkContract WorkLocation Preference
RemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offPaid sick leave401k match4-day work weekPersonal development programsHealthcare benefitsCareer advancementStock Options / Equity / Profit SharingTimeline
Linguistic Tester
Welocalize
08.2018 - Current
Medical Interpreter
LanguageLine Solutions
08.2018 - Current
Freelance Translator
08.2008 - Current
Translator
PSI Pharma Support EOOD
09.2004 - 08.2008
Customer Service Representative
Radio Telecommunications Company MOBIKOM
04.2000 - 07.2004
ESL Teacher
Europe Schools
03.1998 - 03.2000
Master's Degree - English Philology
Sofia University