Anelis García
Miami,FL
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
PCS Technology
Miami, FL
06.2024 - 12.2024
- Greeted customers to determine wants or needs.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Processed credit card transactions quickly and securely.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Domingo Lence
Cuba07-2012
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Problem-solving skills
- Multi-tasking strength
- Product promotions
- Reliable and punctual
- Brand promotion
- Inventory tracking
- Exceptional customer service
- Problem-solving
- Customer needs assessment
- Money transfer systems
- Sales forecasting
- Sales training
- Conflict resolution
- Goal oriented
- Listening skills
- Sales expertise
- Exchange coordination
Timeline
Sales Associate
PCS Technology
06.2024 - 12.2024
High School Diploma -
Domingo Lence