Anelys Arrechea
Miami,FL
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
5
5
years of professional experience
Work History
Bank Teller
Regions Bank
02.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Certified Nursing Assistant Per Diem
A1Body Concierge
10.2022 - Current
- Deliver compassionate care to patients recovering after surgery
- Provide wound care and change dressings in alignment with hospital protocols to improve circulation and reduce risk of infection
- Monitor patient vital signs, blood pressure, pulse, and oxygen saturation level
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Provided assistance with major activities of daily living
- Monitored patient condition, reported symptoms to registered nurses, and provided support during medical procedures by providing equipment and positioning patients.
Payroll Administrator
A1Body Concierge
10.2022 - Current
- Developed and implemented policies related to payroll processing procedures.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Conducted audits to ensure accuracy of payroll data.
- Resolved discrepancies between payroll records and employee inquiries.
- Updated employee profiles with changes in job titles or salaries as required.
Supervisor
Florida One Insurance Agency
10.2020 - 02.2023
- Advised current and potential clients on home, auto, and life insurance benefits and options designed to provide personal and property protection in unforeseen circumstances
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Put together realistic budgets based upon costs and fees for successfully operating business
- Maintained an accurate account of client information and enrolled policies in database
- Grew revenue by targeting and reaching out to previously unidentified markets
- Pioneered systematic approach to customizing annual reports detailing clients' policies and fees to determine how they could achieve the most value for their dollar.
Crew Member
Chipotle Mexican Restaurant
06.2019 - 03.2020
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Kept food preparation area, equipment and utensils clean and sanitary
- Collaborated with team members to complete orders
- Prepared products following restaurant, health, and safety standards and procedures
- Kept kitchen, counter and dining areas cleaned and sanitized
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Associate of Arts - Accounting And Business Management
Miami Dade College
07.2023
High School Diploma -
Miami Springs Senior High School
06.2020
Skills
- Superior organization skills
- Relationship building and management
- Attention to details
- Critical thinking skills
- Communication
- Customer service
- Cash Handling and Management
- Time management
- Ability to multitask
- Financial Transactions
- Data Inputting
- Account Updating
- Signature Verification
- Teamwork and Collaboration
Languages
English
Spanish
Timeline
Bank Teller
Regions Bank
02.2023 - Current
Payroll Administrator
A1Body Concierge
10.2022 - Current
Certified Nursing Assistant Per Diem
A1Body Concierge
10.2022 - Current
Supervisor
Florida One Insurance Agency
10.2020 - 02.2023
Crew Member
Chipotle Mexican Restaurant
06.2019 - 03.2020
Associate of Arts - Accounting And Business Management
Miami Dade College
High School Diploma -
Miami Springs Senior High School