Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Anesa Jacobo

Surprise,AZ

Summary

Dynamic and dedicated professional with extensive experience in customer service at Sun Healthcare Group. Proven ability to excel in high-pressure environments, showcasing strong multitasking and cash handling skills. Committed to enhancing guest satisfaction through attentive service and effective team collaboration, ensuring a welcoming dining experience for all patrons.

Overview

1
1
year of professional experience

Work History

Waitress

Sun Healthcare Group
11.2024 - 04.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Host

Popo Familyrestaurant
04.2024 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

No Degree - Nursing

Shadow Ridge High School
Surprise, AZ
05-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cash handling
  • Safe food handling
  • Food running
  • Table setting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Crafting and DIY Projects
  • Cooking

Timeline

Waitress

Sun Healthcare Group
11.2024 - 04.2025

Host

Popo Familyrestaurant
04.2024 - 08.2024

No Degree - Nursing

Shadow Ridge High School

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