Anesa Lovato
Colorado Springs,CO
Summary
Dedicated professional seeking long term employment with a reputable company that allows growth. My personal goal is to deliver outstanding results and ensure satisfaction.experienced in environments. Focused and collaborative team player skillful in communicating
Overview
7
7
years of professional experience
Work History
Cook
Maverik Adventure's First Stop
Colorado Springs, CO
03.2024 - 11.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Server
Bjs brewhouse
Colorado Springs, CO
08.2023 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Pastry Chef
Kneaders Bakery
Colorado Springs, CO
06.2022 - 08.2023
- Developed unique recipes for pastries and desserts, using seasonal ingredients.
- Created custom cakes for weddings, birthdays and other special occasions.
- Prepared doughs, fillings and icings according to recipes.
- Monitored food quality and safety standards in the kitchen.
- Maintained a clean working environment by adhering to health and safety regulations.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Ensured that all equipment was properly cleaned, maintained, stored and calibrated regularly.
- Utilized artistic skills to decorate cakes and pastries, enhancing presentation and customer satisfaction.
Server
La Baguette French Bistro
Colorado Springs, CO
12.2020 - 06.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Restaurant Hostess
Hacienda Colorado
Colorado Springs, CO
06.2017 - 12.2020
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and sat customers at tables or in waiting areas.
- Directed customers to bar area in high-traffic times to increase drink sales.
Skills
- Hospitality
- Food handling
- Time management
- ServSafe certified
- Customer service
- Food safety
- Pos trained
- Attention to detail
- Problem solver
Timeline
Cook
Maverik Adventure's First Stop
03.2024 - 11.2024
Server
Bjs brewhouse
08.2023 - 03.2024
Pastry Chef
Kneaders Bakery
06.2022 - 08.2023
Server
La Baguette French Bistro
12.2020 - 06.2022
Restaurant Hostess
Hacienda Colorado
06.2017 - 12.2020