Anesa Xhema
Watertown
Summary
Developed strong interpersonal and administrative skills in healthcare environment, effectively managing patient interactions and clinic operations. Transitioning to new field, seeking to leverage expertise in patient care and office management to contribute to dynamic team. Focused on delivering exceptional service and operational efficiency in diverse professional settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Forte Spine & Rehab
Prospect, CT
05.2026 - Current
- Assisted in delivering therapies, including ultrasound treatment and stimulation therapy.
Supported patients through ultrasound treatment and stimulation therapy. - Assisted in patient intake and scheduling, ensuring smooth clinic operations.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Coordinated with attorneys and insurance companies to facilitate patient care for individuals injured in motor vehicle accidents.
Pharmacy Technician
CVS Pharmacy
Southbury, CT
05.2025 - Current
- Assisted pharmacists in medication preparation and dispensing processes.
- Maintained accurate inventory levels through regular stock checks and organization.
- Processed prescription orders efficiently using pharmacy management software.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
Tutor
Personal Business
Watertown, CT
05.2025 - Current
- Developed personalized lesson plans to enhance student understanding and engagement.
- Mentored students in various subjects, fostering academic growth and confidence.
- Implemented innovative teaching methods to improve learning outcomes across diverse age groups.
- Assessed student progress through regular evaluations and tailored feedback for improvement.
Event Assistant
Galm Girls & CO
Watertown, CT
01.2025 - Current
- Assisted in coordinating and hosting children’s events, providing nail painting, basic hairstyling, and engaging activities
- Supported event setup, organization, and cleanup while ensuring events ran smoothly and on schedule
- Delivered friendly, age-appropriate customer service to create a fun, positive experience for guests and parents
Manager
Itty Bitty Cookie Company
Watertown, CT
08.2024 - Current
- Trained and mentored team members on best practices in baking and packaging processes.
- Developed and refined standard operating procedures for cookie production, enhancing consistency and quality.
- Managed daily operations of the store independently, including opening/closing, customer service, cash handling, and inventory management
Restaurant Hostess
Fino
Watertown, CT
02.2023 - 02.2024
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system, optimizing table turnover and guest experience.
- Trained new hosts on customer service protocols and restaurant operations.
- Collaborated with kitchen and waitstaff to coordinate seamless dining experiences.
Education
No Degree - Molecular And Celluar Biology
UCONN
Waterbury, CT12.2027
High School Diploma -
Watertown High School
Watertown06.2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Insurance verification
Certification
Pharmacy Technican
Languages
English
Native or Bilingual
Albanian
Professional Working
Spanish
Limited Working
Timeline
Chiropractic Assistant
Forte Spine & Rehab
05.2026 - Current
Pharmacy Technician
CVS Pharmacy
05.2025 - Current
Tutor
Personal Business
05.2025 - Current
Event Assistant
Galm Girls & CO
01.2025 - Current
Manager
Itty Bitty Cookie Company
08.2024 - Current
Restaurant Hostess
Fino
02.2023 - 02.2024
No Degree - Molecular And Celluar Biology
UCONN
High School Diploma -
Watertown High School