Emily Bolyard
Old Hickory,TN
Summary
Dynamic and results-oriented professional with extensive experience in customer service and chiropractic techniques, honed at The Wellness Institute of Nashville. Excelled in therapy delivery and patient information maintenance, significantly enhancing patient satisfaction. Demonstrated exceptional communication skills and a proven ability to improve operational efficiency. Skilled in medical terminology and adept at fostering positive customer interactions.
Overview
2
2
years of professional experience
Work History
Chiropractic Assistant
The Wellness Institute of Nashville
Mount Juliet, TN
10.2024 - 12.2024
- Maintained cleanliness and organization of the office and treatment areas.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Educated patients about chiropractic care to help achieve health goals.
- Performed patient intake procedures, including health history documentation.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Facilitated patient communication, providing education on treatment plans.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Assisted in the development and implementation of office policies and procedures.
- Ensured cleanliness of equipment used during treatments.
- Documented exercises completed by patients to support charting and billing.
- Assisted with exercises and rehabilitation activities prescribed by the chiropractor.
- Operated therapeutic equipment under chiropractor supervision.
- Performed routine clinical tasks to support patients and doctors.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
Floral Merchandiser
Sunshine Bouquet Company
Mount Juliet, TN
06.2024 - 10.2024
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Provided customer service to consumers and store personnel regarding questions about merchandise and advised customers on merchandise selection.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Strategically organize displays to encourage sales.
- Conduct weekly inventory to create product orders, determine best sellers to place in displays and identify missing items.
Sales Associate
Bath & Body Works
Mount Juliet, TN
05.2024 - 10.2024
- Greets customers and demonstrates excellent customer service skills
- Helps customers select products, answers questions, and shares product knowledge
- Creates or updates customer profile records
- Assists with inventory, including receiving and stocking merchandise
- Assists with the store opening and closing process.
Stocker/Sales Associate
Vera Bradley
Nashville, TN
03.2023 - 04.2024
- Ensure products are received and processed in an efficient and accurate manner
- Responsible for timely flow of merchandise from the stockroom to the sales floor
- Creates or updates customer profile records
- Cashier, customer service, and support sales in a fast-paced environment.
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Nashville, TN09.2023
Biology
Middle Tennessee State University
Murfreesboro, TN12.2019
High School Diploma -
Father Ryan High School
Nashville, TN05.2016
Skills
- Customer service
- Communication skills
- Sales experience
- Stocking
- Time management
- Critical thinking skills
- Computer skills
- Reliable and punctual
- Problem-solving skills
- Verbal/written communication
- Exceptional customer service
- Therapy delivery
- Chiropractic techniques
- Patient information maintenance
- Medical terminology
Timeline
Chiropractic Assistant
The Wellness Institute of Nashville
10.2024 - 12.2024
Floral Merchandiser
Sunshine Bouquet Company
06.2024 - 10.2024
Sales Associate
Bath & Body Works
05.2024 - 10.2024
Stocker/Sales Associate
Vera Bradley
03.2023 - 04.2024
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Biology
Middle Tennessee State University
High School Diploma -
Father Ryan High School
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