Anessa Morgan
Whitehouse,TX
Summary
Highly dependable, organized, and trustworthy individual with a strong eagerness to learn and grow. Possessing a take-charge attitude, excels in both team and group settings. Brings 15+ years of experience in management, customer service, cashiering, and retail. Confident in ability to contribute as a valuable asset in any selected role. Proven track record as a sales professional in effectively managing high-performing sales teams and driving revenue growth. Focus on team collaboration and delivering results instrumental in adapting to changing market demands. Expertise in strategic planning, client relationship management, and sales strategy development. Well-equipped to ensure success and drive growth in competitive environments.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Customer service/cashier
Bath and Body Works
11.2024 - Current
- Checking out customers
- Helping customers find products
- Damaging out products
- Paperwork
- Stocking
- Moving and filling floor sets
Delivery Driver
Door Dash & Roadie
01.2022 - Current
- Customer service
- Picking up orders from business
- Following directions
- Deliver to consumer
- Customer satisfaction
Receptionist
Tow Source
01.2024 - 05.2024
- Answering multi line phones
- Cleaning
- Releasing vehicles
- TDLR license
- Customer service
- Payment processing
- Taking pictures
- Inventory of property
- Storing/sorting property
- Inputting information
Store Manager
Dollar Tree
02.2018 - 04.2022
- Overseeing proper company policies
- Daily, monthly, and quarterly paperwork
- Hiring, training, and terminating employees
- Schedules and payroll
- Inventory, stocking, unloading truck
- Customer service
- Cash handling
- Opening/closing store
- All store operations
Manager
Verizon Wireless
03.2005 - 01.2010
- All store operations
- Sales
- Customer Service
- Ordering
- Payroll
- All store paperwork
- Hiring and training
- Inventory
- Marketing
- Advertising
- Organization
- Opening/closing store
Education
Degree - Business Management, General Studies
Tyler Junior College
Tyler, TX02.2025
Degree -
Whitehouse High School
Whitehouse, TX05.2001
Skills
- Microsoft Word, Excel, Powerpoint, Accurate Typing SkillsAccurate Typing Skills
- Customer Service
- Fast Learner, Result Driven
- Proficient in Multi-Line Communication
- Organization skills
- Store operations
- Customer satisfaction
- Valid Driver's license
- Customer service management
- Staff training and development
- Teamwork and collaboration
- Store opening and closing
- Friendly and positive
- Store merchandising
- Loading and unloading
- Retail inventory management
- Cash management, Cashiering
- Sales techniques
- Product knowledge
- Policy implementation
- Office administration
- Schedule preparation
- Goals and performance
- Sales management
- POS system operation
- Order picking and processing
- Operations management
- Inventory management
- Product management
- Merchandise restocking
- Sales expertise
- Forklift operation
- Shipping and packaging
- Retail merchandising
- Office management
- Retail sales techniques
- Employee onboarding
- Multitasking and organization
- Strategic planning
- Loss prevention
- Bank deposit procedures
- Merchandise planning
- Personnel development
Accomplishments
- Trained all new hires on sales and service techniques.
- Managed a store that exceeded company expectations in every category during each quarter.
Certification
- Texas Driver's License
- Forklift Certification
- BIM Business Information Management
- Basic Computer Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer service/cashier
Bath and Body Works
11.2024 - Current
Receptionist
Tow Source
01.2024 - 05.2024
Delivery Driver
Door Dash & Roadie
01.2022 - Current
Store Manager
Dollar Tree
02.2018 - 04.2022
Manager
Verizon Wireless
03.2005 - 01.2010
Degree - Business Management, General Studies
Tyler Junior College
Degree -
Whitehouse High School
Awards
Business Computer Information Services