Anessah Gallardo
La Puente,CA
Summary
As a dedicated Crew Trainer at McDonald's, I excelled in enhancing team performance and customer satisfaction through expert training in customer service and workplace safety. My proactive approach led to a noticeable improvement in service efficiency, leveraging skills in team leadership and motivational techniques to elevate the overall operational standards.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
01.2022 - 09.2023
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Education
Bachelor Of Science In Nursing - Nursing
Cerritos College
Norwalk, CASkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Cleaning and sanitation
- Motivational skills
Timeline
Crew Trainer
McDonald's
01.2022 - 09.2023
Bachelor Of Science In Nursing - Nursing
Cerritos College
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