ANETA KWAK
Oak Park,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Lead Clinical Coordinator
Rush University Pediatric Subspecialty
01.2023 - Current
- Mentoring new clinical staff members for proper onboarding and orientation processes
- Implementing new policies and educating staff on changes
- Set up educational programs for clinical staff to enhance skills and knowledge
- Presenting feedback on current and new procedures at weekly clinical meetings
- Ordering office supplies when requested by other staff
- Supervised and managed daily activities of clinical team consisting of seven support staff
Clinical Research Assistant
Rush University Medical Center
11.2022 - 01.2023
- Assisted with activities of clinical research studies conducted by PI(s) which include investigator-initiated clinical research studies
- Assisted with recruitment, screening, and scheduling of potential study participants
- Assisted with collection and entry of data into study case report forms and/or electronic data capture system and responding to queries in timely manner
- Collected submissions of study related documents, study protocols, and study protocol amendments for submission to IRB per policy and procedure
- Maintained accurate and complete documentation of signed informed consent and HIPAA Authorization forms, relevant
- Administered structured tests and questionnaires according to research study protocols
- Used discretion to resolve issues when unplanned events arised
Clinical Coordinator
Rush University Medical Center
02.2021 - 11.2021
- Built strong relationships with patients and families for optimized care satisfaction.
- Accessed EPIC for related work such as scheduling and viewing patients’ charts.
- Addressed phone calls and took accurate, clear, and concise messages that provide information for clinical staff and solved patient problems.
- Obtained prior authorizations for medications or procedures.
- Updated patient financial information to guarantee accuracy.
- Coordinated Early Intervention clinic for numerous providers, obtained referrals/authorizations, and solved billing inquiries.
Education
Master of Science - Health Systems Management
Rush University
Chicago, IL2025
Bachelor of Science - Health Sciences
Rush University
2020
Associate’s - Applied Sciences
Moraine Valley Community College
Palos Hills, IL2018
Skills
Skilled in leadership, relationship building, and business administration
Advanced skills at Epic System
Multilingual
Passionate about data analysis and providing top-notch patient care
Timeline
Lead Clinical Coordinator
Rush University Pediatric Subspecialty
01.2023 - Current
Clinical Research Assistant
Rush University Medical Center
11.2022 - 01.2023
Clinical Coordinator
Rush University Medical Center
02.2021 - 11.2021
Master of Science - Health Systems Management
Rush University
Bachelor of Science - Health Sciences
Rush University
Associate’s - Applied Sciences
Moraine Valley Community College
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