MARIA CARRIZALES
Converse,Texas
Summary
Practical Clinical Supervisor with more than 14 years of experience and background in patient care. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Lead Clinical Coordinator
Sports Medicine Associates Of San Antonio
04.2021 - Current
- Managed clinical staff schedules and workloads, maintaining optimal productivity levels and minimizing burnout.
- Established strong relationships with patients and families, providing compassionate support throughout their treatment journey.
- Work closely with DME and equipment representative to provide needed devices/braces or products to our patients. Fitting patients on occasion.
- Organized systems for tracking patient records to improve ease of retrieval.
- Enabled timely service reimbursements by liaising with insurance companies and obtaining and providing necessary information needed to complete authorization process.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Communicated benefits to patient to aide in collections.
- Maintained patient clinical, surgical and testing logs.
- Travel to various locations for patient care.
Clinical Manager
Dermatology San Antonio
09.2014 - 04.2021
- Duties: Management of clinical department
- Improved patient outcomes by implementing evidence-based clinical practices and protocols.
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
- Collaborated with other departments to coordinate seamless patient care.
- Oversaw hiring, onboarding, and evaluation of nursing staff, contributing to a high-performing team environment.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Reviewed operational policies and recommended solutions and change to medical director.
- Created work schedules for 25 employees.
- Selected, promoted and terminated staff members.
- Implemented new policies and educated staff on changes.
- Travel to various locations for patient care.
Office Manager
Center Ayurveda And Wellness
05.2010 - 10.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assisted with regulatory issues such as compliance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
CRMA -
NATIONAL INSTITUTE OF TECHNOLOGY
01.2001
Skills
- Protocol development
- Patient Care
- Clinical Documentation
- Clinical Leadership
- Organizational Skills
- Adaptability
Skills Abilities
Office management, Bilingual, Appointment Set-up, Insurance Forms, Insurance Verification, Insurance Authorizations, Collections, Medication Authorizations, IC9 & CPT Coding, Surgery Scheduling, Referrals., Vital Signs, Phlebotomy, EKG's, Sterile Tray Set-up, Urinalysis, Assisting doctor with minor procedures, Biopsy, Autoclave, Removal of stiches. Etc.
Languages
Spanish
Native or Bilingual
Timeline
Lead Clinical Coordinator
Sports Medicine Associates Of San Antonio
04.2021 - Current
Clinical Manager
Dermatology San Antonio
09.2014 - 04.2021
Office Manager
Center Ayurveda And Wellness
05.2010 - 10.2012
CRMA -
NATIONAL INSTITUTE OF TECHNOLOGY
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