Anetria Carter
Dallas
Summary
Accomplished Operations Manager with extensive experience overseeing business operations, warehouse coordination, and administrative efficiency. Recognized for leadership in process improvement, employee training, and customer satisfaction. Adept at implementing workflow enhancements to drive productivity and maintain quality standards. Excels in communication, organization, and problem-solving under pressure.
Overview
11
11
years of professional experience
Work History
Operations Manager
CVS Pharmacy
12.2018 - Current
- Coordinated operations successfully to uphold reputation for professionalism and results.
- Employed conflict management techniques to optimize customer satisfaction and retention.
- Use problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations.
- Identified process improvement opportunities to promote world-class customer experience.
- Built dynamic working relationships with team members and support departments to achieve cross-functional objectives.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
Cashier
Walmart
03.2016 - 06.2017
- Delivered excellent customer service while managing cash transactions accurately.
- Assisted customers with product inquiries and maintained organized checkout areas.
- Supported stocking and merchandising efforts to ensure an appealing store layout.
Packing
Amazon
04.2015 - 01.2016
- Picked, packed, and labeled products accurately for timely shipment.
- Maintained quality assurance by inspecting packaging and verifying order details.
- Contributed to team productivity goals in a fast-paced warehouse environment.
Education
High School Diploma -
James Madison High School
Dallas, TEXASSkills
- Operations Management
- Process Improvement
- Customer Service
- Inventory Control
- Administrative Support
- Business Development
- Staff Training & Mentorship
- Conflict Resolution
- Data Entry & Reporting
- Team Leadership
- Labor Relations
- Verbal & Written Communication
Language
English
Fluent
Timeline
Operations Manager
CVS Pharmacy
12.2018 - Current
Cashier
Walmart
03.2016 - 06.2017
Packing
Amazon
04.2015 - 01.2016
High School Diploma -
James Madison High School