Aneudy Quezada
Philadelphia,PA
Summary
Versatile and reliable, with a strong background in logistics and customer service from roles at UPS and Yard House. Excelled in efficient route planning and multitasking, enhancing delivery accuracy and guest satisfaction. Fluent in Spanish, adept at GPS navigation, and committed to safety, significantly improves operational efficiency and customer loyalty as well as satisfaction.
Overview
3
3
years of professional experience
Work History
Delivery Driver
UPS
Philadelphia, PA
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Successfully avoided time delivery delays by carefully planning best routes.
Server
Yard House
Philadelphia, PA
09.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Waiter
Green Eggs Cafe
Philadelphia, PA
06.2021 - 08.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
High School Diploma -
Samuel Fels
Philadelphia, PA2021
Skills
- Dependable and reliable
- Time management skills
- Loading and unloading
- GPS and route planning
- Shipping and packaging
- Delivery recordkeeping
- Commercial driving
- Route logs
- Vehicle inspections
- Auto delivery
- Package scanning
- Responsible driver
- Multitasking
- Vehicle loading
- Order Verification
- FLUENT IN Spanish
Languages
Spanish
English
Timeline
Delivery Driver
UPS
10.2023 - Current
Server
Yard House
09.2023 - 11.2024
Restaurant Waiter
Green Eggs Cafe
06.2021 - 08.2023
High School Diploma -
Samuel Fels