Anfernee Jackson
Franklin,KY
Summary
Dynamic Repair Technician with a proven track record at Electrolux, excelling in equipment repair and customer service. Enhanced repair success rates through advanced troubleshooting and meticulous diagnostics. Committed to safety and quality, consistently achieving high customer satisfaction while maintaining a clean and organized workspace.
Overview
3
3
years of professional experience
Work History
Repair Technician
Electrolux
Springfield, TN
03.2022 - 08.2025
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Followed detailed repair and maintenance procedures for consumer products.
- Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Reduced device downtime with regular maintenance and preventative measures.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Repaired and tested electronic circuit boards, wiring and components.
Education
Cairo High School
Cairo, GASkills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
Timeline
Repair Technician
Electrolux
03.2022 - 08.2025
Cairo High School