ANGEE STEIR
Rainier,OR
Summary
Team-oriented professional recognized for establishing and maintaining solid relationships with administration and local, state and federal agencies. Excellent interpersonal, organizational and analytical skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
stagehand
OGG Productions
Great Falls, MT
01.2021 - Current
- Got started for this company last year after it broke away from IATSE, the union in GF that I had been working with as a Non Union member since 2021.
- Have continued with this company since my move to Oregon, am primarily called for jobs in WA.
- Performing a multitude of tasks to set up, tear down and run Concerts, Off Broadway shows and Music Festivals.
- Setting up stages, performing changeouts, running spotlight and working wardrobe during shows.
- Work is seasonal part time.
- OGG production services provides stagehands for Concerts throughout the Pacific North West.
- Set up and dismantled stage equipment for various productions.
- Assisted in rigging lights and sound systems for events.
- Operated stage machinery during live performances and rehearsals.
- Collaborated with crew to ensure timely transitions between scenes.
- Maintained a clean and organized backstage environment for safety.
- Followed safety protocols to prevent accidents during productions.
- Communicated effectively with directors to understand performance needs.
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Loaded and unloaded equipment from trucks.
- Placed furniture, platforms, risers or any necessary items required for a show and event.
- Assisted in stage and technical setup and breakdown for performances.
Customer advocate
Health Care Services Corporation
Great Falls, MT
04.2023 - 06.2025
- Worked on the provider side for the three state NMO region.
- Took calls from providers for patients based in New Mexico, Montana and Oklahoma.
- Verified insurance and provided benefits.
- Primary duties were to intake information while protecting Hippa for Authorizations.
- Work was performed with careful attention to detail and excellent customer service.
- HCSC is the largest subsidiary of Blue Cross Blue shield covering the five state region of Illinois, Texas, New Mexico, Oklahoma and Montana.
- Resolved complex issues to enhance customer satisfaction and loyalty.
- Recorded detailed notes in customer accounts for future reference and follow-up.
- Provided customer support through phone, email and chat channels.
RECEPTIONIST
The Lodge Senior Living
Great Falls, MT
07.2021 - 03.2022
- As the first face guests and providers see I made sure COVID protocols are being observed: screening people as they enter the facility, being sure sanitizer and masks are being used.
- Answer phones, transferring calls to members of management as needed.
- Schedule appointments, bus and paratransit rides for residents.
- Experienced in protecting HIPPA in a crowded Lobby.
- Greeted residents and visitors warmly at The Lodge Senior Living entrance.
- Managed multi-line phone system and directed calls efficiently.
- Assisted residents with inquiries, providing information about services and activities.
- Coordinated mail delivery and distribution for residents and staff members.
Bartender
Hokkido Ramen and Sushi Bar
Great Falls, MT
09.2020 - 07.2021
- Essential worker during COVID19 Pandemic.
- Stocked bar and kept clean and up to COVID19 protocols at Busy Restaurant.
- Made complicated tea drinks and cocktails, served beer and wine for wait staff.
- Mixed cocktails and created unique drink recipes for customers.
- Maintained cleanliness and organization at the bar area.
- Assisted in inventory management and restocking supplies regularly.
- Provided excellent customer service in a fast-paced environment.
FAMILY SUPPORT ADVOCATE
Youth Dynamics
Great Falls, MT
09.2017 - 05.2019
- Families that work with YDI are frequently sent by referral of the courts.
- Through case managers at YDI they are assigned an FSA to work with their Children to learn a variety of social and emotional skills.
- Most of my days were spent at school, one on one with a student helping them navigate social situations, deal with frustrations and follow the plan written for them by their case manager.
- Occasionally we would venture out into the community to do activities if it was summer or not a school day.
- These activities included going to museums, the park, the farmers market etc. The mission was the same.
- Provided resources and referrals for families in crisis situations.
PARAPROFESSIONAL
CMR High School/Great Falls Public Schools
Great Falls, MT
09.2015 - 02.2016
- Worked with a pair of teachers who worked in tandem with a group of students assisting with a variety of subjects.
- One on one and small group settings as well as assisted students as the teacher performed instruction.
- Helped with student bussing and lunches.
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs through individualized instruction and encouragement.
- Organized classroom materials and resources for effective learning environments.
- Facilitated small group sessions to enhance student understanding of subjects.
- Implemented behavior management strategies to promote positive classroom experiences.
SUBSTITUTE PARAPROFESSIONAL
Havre Public Schools
Havre, MT
09.2013 - 06.2015
- Served as a substitute Para Professional for the Havre School District in K- 8th grade.
- Assisted in Special Education and Resource classrooms, following lesson plans and helping students in small group and one on one settings.
- Assisted in general education classrooms with whatever the teacher needed.
- Proficient in all subjects and grades.
- Supported classroom activities by assisting teachers with lesson implementation.
SUBSTITUTE TEACHER
St Judes Catholic School
Havre, MT
09.2011 - 06.2012
- Worked as a substitute teacher for a catholic school.
- Followed lesson plans for K-5th grade as well as gym and music.
- Was known for thinking on my feet, keeping the students well behaved, on task, and engaged.
SOFT LINES ASSOCIATE
Walmart
Havre, MT
05.2009 - 11.2009
- Unpacked boxes of clothing and put items out on the floor.
- Assisted customers with entrance to the fitting rooms and finding items as needed.
- Fitted watch bands and batteries at customer's request.
- Opened Jewelry cases as needed.
- Assisted customers with product selection and inquiries in softlines department.
- Maintained organized and visually appealing merchandise displays on the sales floor.
- Processed customer transactions efficiently at the point of sale system.
TOUR GUIDE
Havre Beneath The Streets
Havre, MT
06.2007 - 06.2009
- Gave tours of the historic underground of Havre Montana.
- Followed a script which I supplemented with a great deal of information that I personally researched and collected.
- I also interviewed people in town to have additional stories to share with tourists.
JOB COACH
Easter Seals Workforce Development
Conrad, MT
09.2004 - 05.2006
- Started out working as a client of workforce development after my car accident in 2001.
- Assisted clients in identifying employment goals and career paths.
- Developed personalized job readiness plans for diverse client needs.
- Conducted skill assessments to match clients with suitable positions.
- Provided ongoing support and guidance during job search processes.
- Collaborated with community resources to enhance client services.
- They ended up hiring me to provide job support in Conrad and Havre.
- It was later disbanded due to lack of resources.
- Clients of Workforce development were sent to us by voc rehab having physical or mental disabilities.
- Assisted clients with building resumes.
- Engaged individuals receiving support through coaching, feedback and skills development exercises.
Education
University of Montana - Theater Technical Theater
University of Montana
Missoula, MT12.2000
High School Diploma -
Helena High School
Helena05.1997
Skills
- Attention to detail
- Problem solving
- Customer service
- Effective communication
- Light operation
- Equipment handling
- Safety compliance
- Crowd management
- Stage maintenance
- Adaptability under pressure
- Interpersonal skills
- Time management
- Office administration
- Social media posting
- Crisis management
- Customer engagement
Certification
- Certified Behavior Technician, State of Oregon, 12/12/25
- CPR/First Aid, American Red Cross, 12/03/25
References
- Robert Holter, Theater Instructor (retired), Helena High School, (406) 422-5160, rholter@helenaschools.org, Former Instructor/coworker
- Carol Ortman, Former Principal, St Judes, (406) 945-8450, caroljeanjellybean@gmail.com, Former Principal
Timeline
Customer advocate
Health Care Services Corporation
04.2023 - 06.2025
RECEPTIONIST
The Lodge Senior Living
07.2021 - 03.2022
stagehand
OGG Productions
01.2021 - Current
Bartender
Hokkido Ramen and Sushi Bar
09.2020 - 07.2021
FAMILY SUPPORT ADVOCATE
Youth Dynamics
09.2017 - 05.2019
PARAPROFESSIONAL
CMR High School/Great Falls Public Schools
09.2015 - 02.2016
SUBSTITUTE PARAPROFESSIONAL
Havre Public Schools
09.2013 - 06.2015
SUBSTITUTE TEACHER
St Judes Catholic School
09.2011 - 06.2012
SOFT LINES ASSOCIATE
Walmart
05.2009 - 11.2009
TOUR GUIDE
Havre Beneath The Streets
06.2007 - 06.2009
JOB COACH
Easter Seals Workforce Development
09.2004 - 05.2006
University of Montana - Theater Technical Theater
University of Montana
High School Diploma -
Helena High School