Summary
Overview
Work History
Education
Skills
Awards
Timeline
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ANGEELINA ILDEFONSO POLO

ANGEELINA ILDEFONSO POLO

GROTON

Summary

Bilingual U.S. Navy veteran with over 8 years of experience in high-pressure environments, specializing in operations, logistics, and strategic planning. Demonstrated leadership skills with a focus on problem-solving and safety-driven execution. Proven ability to coordinate cross-functional teams effectively and adapt to changing circumstances.

Overview

8
8
years of professional experience

Work History

SERVICE BARTENDER

S&P Oyster Restaurant and Bar
Mystic
06.2025 - Current
  • Delivered accurate, high-volume production in fast-paced environments.
  • Managed competing priorities with a strong attention to detail.
  • Collaborated effectively within cross-functional teams.
  • Balanced speed and precision to meet demanding service timelines.
  • Assisted in inventory management and restocking of supplies as needed.

PETTY OFFICER SECOND CLASS - E5

U.S. NAVY - JASDF Misawa Air Base
Misawa
01.2024 - 12.2024
  • Demonstrated strong leadership and operational management by coordinating team assignments and maintaining readiness in fast-paced environments.
  • Trained and mentored junior personnel, improving team performance, accountability, and professional growth.
  • Implemented security and emergency response procedures to protect personnel, facilities, and critical assets.
  • Supervised and evaluated enlisted personnel, ensuring adherence to Navy standards, operational readiness, and mission effectiveness.
  • Managed departmental operations and coordinated watch rotations, maintaining continuous mission coverage and operational efficiency.

PETTY OFFICER THIRD CLASS - E4

U.S. NAVY - Naval Station Mayport
Mayport
06.2022 - 12.2023
  • Executed standard Navy procedures during underway drills and watch rotations to support mission success and crew safety.
  • Monitored and logged critical operational data during watches, ensuring accuracy for mission reports and command decision-making.
  • Maintained and operated advanced equipment to ensure reliability, safety, and mission effectiveness.
  • Supported logistics operations through safe cargo handling, securing, and stowage, while adhering to established safety standards.
  • Monitored instruments and systems during assigned shifts, promptly reporting discrepancies to leadership.

SEAMAN APPRENTICE - E3

U.S. NAVY - Naval Base Point Loma
San Diego
10.2021 - 05.2022
  • Completed formal training in operational safety, emergency response, and workplace hazard prevention.
  • Maintained accurate daily logs and operational records, supporting clear communication and accountability across teams.
  • Developed core skills in navigation support and equipment handling to ensure safe and efficient operations.
  • Participated in drills and simulations focused on damage control, firefighting, and emergency procedures.
  • Applied technical knowledge during practical exercises involving tools, equipment identification, and safety protocols.

CUSTOMER SERVICE REPRESENTATIVE

Navy Exchange - Naval Submarine Base
Groton
06.2021 - 09.2021
  • Resolved customer inquiries quickly and professionally.
  • Provided accurate solutions to meet customer needs.
  • Maintained detailed records to ensure service quality.
  • Communicated clearly and respectfully with customers to build trust and ensure understanding.
  • Followed company policies and service procedures while meeting performance and quality standards.

SERVER

NV Bakery & Market
Waterford
01.2021 - 09.2021
  • Provided attentive and friendly service to guests, ensuring a positive dining experience.
  • Took orders, delivered food and beverages promptly, and addressed customer needs efficiently.
  • Maintained clean and organized dining areas while following health and safety standards.
  • Operated cash register and processed customer transactions accurately.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

SERVER

Sunrise Cafe NL
New London
01.2019 - 03.2020
  • Delivered exceptional customer service by efficiently managing orders and ensuring timely delivery in a fast-paced dining environment.
  • Maintained comprehensive knowledge of menu items and daily specials to provide accurate recommendations and enhance guest satisfaction.
  • Trained and mentored new servers on company policies, customer service standards, and POS system operation.
  • Took orders from customers accurately and in a timely manner.
  • Operated cash register and processed customer transactions accurately.

TEAM MEMBER

D'Angelo Grilled Sandwiches
Groton
08.2018 - 01.2019
  • Operated kitchen equipment safely and maintained a clean work environment in compliance with health regulations.
  • Maintained cleanliness and organization in food preparation areas.
  • Followed safety protocols while handling food and kitchen equipment.
  • Trained new staff on sandwich preparation techniques and customer service protocols.
  • Collaborated with team members to ensure timely service during peak hours, enhancing customer satisfaction.

SHIFT LEADER

McDonald's
Waterford
11.2017 - 07.2018
  • Delivered exceptional customer service by efficiently managing orders and ensuring timely delivery in a fast-paced dining environment.
  • Handled cash and electronic payments with accuracy, ensuring proper billing and minimizing discrepancies.
  • Monitored the dining area to maintain cleanliness and organization, adhering to health and safety regulations.
  • Trained new employees on service protocols and food safety standards.
  • Ensured compliance with health regulations and maintained cleanliness standards.

Education

Bachelor of Science - Business Administration

Florida State College At Jacksonville
Jacksonville, Florida
05-2028

Skills

  • Bilingual (English and Spanish)
  • Leadership
  • Safety
  • Security
  • Planning
  • Teamwork
  • Communication
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel

Awards

  • U.S. Navy Good Conduct Medal, 2024
  • U.S. Navy Achievement Medal, 2024

Timeline

SERVICE BARTENDER

S&P Oyster Restaurant and Bar
06.2025 - Current

PETTY OFFICER SECOND CLASS - E5

U.S. NAVY - JASDF Misawa Air Base
01.2024 - 12.2024

PETTY OFFICER THIRD CLASS - E4

U.S. NAVY - Naval Station Mayport
06.2022 - 12.2023

SEAMAN APPRENTICE - E3

U.S. NAVY - Naval Base Point Loma
10.2021 - 05.2022

CUSTOMER SERVICE REPRESENTATIVE

Navy Exchange - Naval Submarine Base
06.2021 - 09.2021

SERVER

NV Bakery & Market
01.2021 - 09.2021

SERVER

Sunrise Cafe NL
01.2019 - 03.2020

TEAM MEMBER

D'Angelo Grilled Sandwiches
08.2018 - 01.2019

SHIFT LEADER

McDonald's
11.2017 - 07.2018

Bachelor of Science - Business Administration

Florida State College At Jacksonville
ANGEELINA ILDEFONSO POLO