Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Production Plus
5345 Towns Square Drive
01.2018 - Current
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Communicated product information with confidence and educated consumers about company.
Barista
Vesuvio Bakery
160 Prince St, New York, NY 10012
09.2020 - 05.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Operated espresso machines and commercial coffee brewers to create beverages.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.