Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Walker

Hemet,CA

Summary

Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. Well-qualified [Job Title] familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

25
25
years of professional experience

Work History

Brand Ambassador

Rielle Librada
San Diego, CA
01.2017 - 12.2020
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Achieved and exceeded sales goals in line with prescribed selling strategy.
  • Identified key high-traffic, consumer-centric locations and events to deliver brand awareness and implemented team test driving experiences.

Cosmetologist

Helene Tin
Carlsbad, CA
01.2002 - 12.2019
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Owner/Operator Cosmetologist

Cindy Walker
San Diego/Carmel Mountain Area, CA
01.1999 - 12.2001
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.

Education

Cosmetologist -

Je Boutiqie Collage of Beauty
El Cajon, CA
11.1975

Associate of Arts - Fashion Merchandising

Brooks Collage of Fashion
Long Beach, CA
09.1973

Skills

  • Promotional Sales Events
  • Google Analytics
  • Communication Skills
  • Pouring Samples
  • Purchase Incentives
  • Persuasive Selling
  • Display Set Up and Arrangement
  • Campaign Performance Tracking
  • Dependable and Cooperative
  • Sample Distribution
  • Clipper and Trimmer Operation
  • Client Consultations
  • Adaptable to Changing Client Needs
  • Trend Awareness
  • Beauty Treatment Recommendation
  • Friendly Communication
  • Hair Assessments
  • Product Expertise
  • Issue Resolution
  • Hair Straightening and Curling
  • Hair Coloring and Highlighting
  • Product and Service Explanations
  • Beard Shaping
  • Chemical Mixing and Application
  • Tool, Equipment and Surface Sanitizing
  • Hair Cutting and Trimming

Timeline

Brand Ambassador

Rielle Librada
01.2017 - 12.2020

Cosmetologist

Helene Tin
01.2002 - 12.2019

Owner/Operator Cosmetologist

Cindy Walker
01.1999 - 12.2001

Cosmetologist -

Je Boutiqie Collage of Beauty

Associate of Arts - Fashion Merchandising

Brooks Collage of Fashion

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