Angel Allen
Baltimore,MD
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Goodwill Inc
01.2023 - 04.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Store Manager
Jamba Juice
04.2022 - 12.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Assistant Manager
Walmart
05.2018 - 12.2021
- Supervised and trained associates with restocking inventory on the sales floor while enforcing health, safety, and security guidelines to keep all employees safe
- Managed associates by leading the responsibility of communicating daily workloads, monitored activity performances, and provided feedback with staff
- Assisted in training and developing opportunities for learning and growth
- Overseen daily operations by verifying employees’ schedules and ensuring new hires understand their roles and duties.
Education
High School Diploma -
Edmondson Westside High School
Baltimore, MD04.2016
Skills
- Inventory Management
- Multi-Tasking and Decision Making
- Microsoft Office
- Motivational Teamwork Skills
- Staff Supervision
- POS systems operations
- Customer Service Management
Timeline
Assistant Store Manager
Goodwill Inc
01.2023 - 04.2024
Store Manager
Jamba Juice
04.2022 - 12.2023
Assistant Manager
Walmart
05.2018 - 12.2021
High School Diploma -
Edmondson Westside High School