Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Alonso

West Covina,CA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at LOOK Dine-In Cinemas. Proven ability to engage guests and enhance their experience while maintaining high cleanliness standards. Adept at multitasking in fast-paced environments, ensuring efficient service and guest satisfaction.

Overview

11
11
years of professional experience

Work History

Server/ Bartender

Look Dine in Cinemas
Monrovia, CA
05.2022 - Current

A LOOK Dine-In Cinemas job involves providing high-quality service in a fast-paced, dine-in environment, with responsibilities including guest greeting, order taking, food and beverage delivery, and maintaining a clean dining area for Front of House roles, or preparing and ensuring the quality and safety of food for Back of House positions. Both roles require excellent customer service, a positive attitude, communication skills, and the ability to multitask and work flexible hours, including nights, weekends, and holidays

Cashier Team Lead

Spirit Halloween Super Store
06.2024 - 12.2024

A Spirit Halloween job description typically involves providing exceptional customer service, generating sales through suggestive selling and product knowledge, assisting with merchandising and stocking, maintaining store appearance, and operating the Point-of-Sale (POS) system to complete transactions. Responsibilities often include assisting with seasonal store setup and teardown, performing housekeeping, implementing loss prevention strategies, and potentially performing duties as a sign waver

Package Handler

FedEx
04.2023 - 02.2024

loads, unloads, scans, and sorts packages in a fast-paced warehouse environment. This physically demanding role involves heavy lifting and requires working on rotating shifts to meet tight deadlines and follow safety guidelines. While no prior experience is required, strong physical stamina, attention to detail, and the ability to work in a noisy environment are essential

Amusement Lead

Round 1 Bowling & Amusement
City of Industry, CA
08.2021 - 03.2023
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Conducts lost and found the procedure in accordance with company policies.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
  • Complies and maintains the confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.
  • Greet customers in friendly manner and help guest win their prizes
  • Lead and train new Co workers to our area

Box Office Cashier

AMC Theatres
City of Angels, CA
02.2016 - 11.2018

Complete transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests. Ensure the security of all cash, receipts and tickets. Enforce the movie ratings system courteously and effectively.

Barista

Starbucks
Dallas, TX
05.2015 - 06.2016

Greet customers, take orders, prepare and serve beverages and food, operate espresso machines and POS systems, handle payments, maintain a clean and organized store, manage inventory, and uphold Starbucks brand and service standards.

Server, Bartender

Studio Movie Grill
Dallas, TX
12.2014 - 06.2016

Maintained cleanliness and organization of the station during shifts.

Take order to customers in their seats

Serve food and beverages, including delivering and clearing items as needed. Ensure the station is properly set up and clean throughout shifts. Greet Guests in a welcoming and friendly manner.

Education

High School Diploma -

J.J Pearce High School
Dallas, TX
06.2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Professional appearance
  • Safe food handling
  • Cleanliness standards
  • Customer service
  • Food running
  • High volume dining
  • Sales expertise
  • Supply restocking
  • Table bussing
  • Suggestive selling
  • Point of sale operation
  • Relationship management
  • Item promotion
  • Table setting
  • Excellent communication
  • Cool under pressure
  • High energy and stamina
  • Multitasking Abilities
  • Warm and friendly
  • Team player

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Cashier Team Lead

Spirit Halloween Super Store
06.2024 - 12.2024

Package Handler

FedEx
04.2023 - 02.2024

Server/ Bartender

Look Dine in Cinemas
05.2022 - Current

Amusement Lead

Round 1 Bowling & Amusement
08.2021 - 03.2023

Box Office Cashier

AMC Theatres
02.2016 - 11.2018

Barista

Starbucks
05.2015 - 06.2016

Server, Bartender

Studio Movie Grill
12.2014 - 06.2016

High School Diploma -

J.J Pearce High School
Angel Alonso