Angel Alvarez Jr
Tacoma,WA
Summary
Proven bilingual professional with a track record of enhancing customer banking experiences at Seattle Credit Union through expert bilingual communication and digital tool education. Excelled in a high-paced environment, demonstrating sales proficiency and Microsoft Office 365 expertise. Cultivated client relationships and expanded new memberships, showcasing exceptional interpersonal and technical skills.
Overview
4
4
years of professional experience
Work History
Bilingual Branch Representative
Seattle Credit Union
09.2023 - Current
- Assisted customers with banking needs and inquiries.
- Functioned well in high-paced and stressful environment.
- Educated customers on various digital banking tools
- Built up network with new memberships to support newest branch opening
Financial Consultant
KeyBank National Association
03.2022 - 06.2023
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Worked with clients to support understanding of individual situations and details of financial goals.
Receptionist
Amazon Headquarters
02.2021 - 02.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
Education
Associate of Arts - Business Administration And Management
Highline College
Seattle, WASkills
- Bilingual fluent reading/writing/speaking in Spanish
- Sales proficiency
- Products and Services Knowledge
- Microsoft office 365 proficiency
- Skilled in DNA/OSI Systems & WireXchange
Timeline
Bilingual Branch Representative
Seattle Credit Union
09.2023 - Current
Financial Consultant
KeyBank National Association
03.2022 - 06.2023
Receptionist
Amazon Headquarters
02.2021 - 02.2022
Associate of Arts - Business Administration And Management
Highline College
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