Angel Ames
rochester
Summary
Dynamic sales representative with a proven track record in customer relationship management, product demonstrations, and exceeding sales targets. Adept at fostering strong client connections and driving growth through effective communication and negotiation skills.
Overview
3
3
years of professional experience
Work History
Sales Representative
Tom Kadlec Honda
rochester
02.2026 - Current
- Cultivated customer relationships to assess vehicle needs and present tailored recommendations.
- Conducted product demonstrations and test drives to showcase vehicle features and benefits.
- Engaged leads through phone calls, emails, and text messages to secure appointments and create sales opportunities.
- Developed new business through targeted prospecting, referrals, and retention initiatives.
- Negotiated pricing and trade-in values while ensuring customer satisfaction.
- Collaborated with finance and service departments to provide a seamless customer experience.
- Consistently met or exceeded monthly sales and customer satisfaction goals.
Teacher
KinderCare Learning Centers
rochester
06.2025 - 02.2026
- Presented complex information in a clear, engaging, and easy-to-understand manner.
- Motivated individuals to achieve goals through coaching, encouragement, and personalized support.
- Built strong relationships with students, parents, and colleagues through effective communication and active listening.
- Resolved conflicts and addressed concerns with professionalism and empathy.
- Analyzed performance data to identify areas for improvement and implement effective solutions.
- Managed multiple priorities and deadlines in a fast-paced environment.
- Collaborated with teams to develop strategies and achieve organizational objectives.
Barista
Caribou Coffee
Rochester
10.2023 - 06.2025
- Delivered exceptional customer service in a fast-paced environment.
- Built rapport with customers and created positive guest experiences to encourage repeat business.
- Recommended products and upsold menu items, promotions, and add-on purchases.
- Anticipated customer needs and provided personalized recommendations.
- Maintained product knowledge to confidently answer customer questions and make recommendations.
- Resolved customer concerns professionally while maintaining customer satisfaction.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Education
High School Diploma -
John Marshall
Rochester, MN06-2023
Graduate Certificate - Firefighter
Riverland Community College
Austin, MN06-2023
Skills
- Customer relationship management
- Product demonstrations
- Sales forecasting
- Negotiation strategies
- Time management
- Customer service
Timeline
Sales Representative
Tom Kadlec Honda
02.2026 - Current
Teacher
KinderCare Learning Centers
06.2025 - 02.2026
Barista
Caribou Coffee
10.2023 - 06.2025
High School Diploma -
John Marshall
Graduate Certificate - Firefighter
Riverland Community College