Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Angel Avila

231 N Evergreen Ave Apt. #34D,NJ

Summary

  • Dedicated individual, with 10+ years extensive experience in handling the day to day routine of customer services. Such as, residential buildings, hotels, private security & insurance. Track record of greeting guests and customers in a courteous manner, anticipating their needs and providing them with accurate assistance. Able to work in a fast pace and busy environment.

Overview

16
16
years of professional experience

Work History

Insurance Agent

AmeriLife
09.2020 - Current
  • Identifying sales opportunities for insurance plans.
  • Overseeing client portfolios.
  • Identifying risk management strategies, handling policy renewals, and tracking claims.
  • Advising clients, explaining the insurance policies and products to clients, and helping them on the best coverage for their needs.

Property Manager

Broadway Hotel & Hostel
02.2019 - 03.2020
  • Supervised and coordinated building staff, maintenance and work orders
  • Handled day to day operations such as ensuring rental and hotel rates were competitive while covering taxes and overhead
  • Setting up a system for collecting rent from tenants to provide optimal cash flow, setting up a collection date to ensure that the property's monthly expenses were paid and strictly enforced late fees
  • Specialized in ensuring that rentals were being operated according to the guidance by the owner - whether the goals be financial or based on providing attractive living conditions or both

Director of Security

Gotham Security (Studio 54)
04.2016 - 03.2019
  • Making sure the area of operations was safe and secure.
  • Coordinated with security staff to ensure VIP/Actor safety.
  • Monitoring various checkpoints to make sure there is no suspicious activity going on in the A.O. (area of operations).
  • Effectively communicated with staff and VIP's to ensure safety protocols were met at all times.

Concierge

Glenwood Management Corp
11.2010 - 01.2016
  • Greeted both residents and guests upon arrival and assisted with services and requests
  • Verified and recorded visitor information and directed guests to their destination
  • Tracked and maintained incoming packages for residents as well as outgoing shipments
  • Maintained building safety
  • Effectively communicated with residents to announce guests, and deliveries

Construction

Rauls Roofing Co.
06.2008 - 09.2010
  • Performed a wide range of heavy labor, including ditch digging, paving, and hauling
  • Installed and repaired roofs, and built and disassembled scaffolding
  • Used picks and shovels to dig trenches and level soil and gravel
  • Organized and stored materials, machines, tools, and other equipment to streamline inventory

Education

Psychology - Forensic Psychology

John Jay College of Criminal Justice
New York, NY
06-2011

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics

References

  • Jake Pervus, 904-748-9414
  • Vanessa Barnes, 570-856-7007
  • Melissa Alvarado, 856-986-3527

Languages

Spanish
Full Professional

Timeline

Insurance Agent

AmeriLife
09.2020 - Current

Property Manager

Broadway Hotel & Hostel
02.2019 - 03.2020

Director of Security

Gotham Security (Studio 54)
04.2016 - 03.2019

Concierge

Glenwood Management Corp
11.2010 - 01.2016

Construction

Rauls Roofing Co.
06.2008 - 09.2010

Psychology - Forensic Psychology

John Jay College of Criminal Justice

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Angel Avila