Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Crew Member
Dunkin Donuts
01.2022 - Current
Prepared and served food and beverages according to Dunkin Donuts' standards, ensuring quality and consistency
Operated cash register accurately, handling transactions with precision while maintaining a balanced drawer at the end of each shift
Maintained cleanliness and organization of the store, including restocking supplies, cleaning equipment, and sanitizing work areas
Followed all safety procedures and guidelines to maintain a safe working environment for both employees and customers
Contributed to upselling efforts by recommending additional items or promotions to customers based on their preferences or order history
Worked well with teammates and accepted coaching from management team.
Handled customer complaints or concerns promptly and professionally, resolving issues to ensure customer satisfaction
Provided excellent customer service by greeting customers and meeting quality expectations.
Cashier
CVS Health
06.2023 - 12.2023
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Assisted in inventory management by monitoring stock levels at the checkout counter
Suggested alternative products when requested items were out of stock
Welcomed customers and helped determine their needs.
Warehouse Worker
Big Y
06.2021 - 08.2021
Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
Collaborated with team members to optimize workflow efficiency and meet daily production goals
Safely stored hazardous materials according to OSHA regulations and company guidelines
Assembled product components using hand tools or machinery as required by job instructions
Maintained a clean and organized work area to promote safety and productivity
Closely followed all safety protocols when handling heavy machinery or working at heights
Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used