Angel Batista
Middletown,NY
Summary
Dynamic supervisor with a proven track record at Wash Co. Car Wash & Laundromat, excelling in staff management and customer service. Recognized for enhancing operational efficiency through strategic planning and process improvements, resulting in increased customer satisfaction. Skilled in training and mentoring, fostering a motivated team environment.
Overview
8
8
years of professional experience
Work History
Supervisor
Wash Co. Car Wash & Laundromat
Middletown
06.2021 - Current
- Assisted in training new staff on safety procedures and operational protocols.
- Supported daily workflow by coordinating tasks among team members.
- Monitored inventory levels to ensure adequate supplies for operations.
- Identified areas for process improvements and communicated suggestions to management.
- Maintained cleanliness and organization of workspaces to enhance efficiency.
- Provided customer support, addressing inquiries and ensuring satisfaction with services.
- Participated in team meetings to share insights and contribute to strategic discussions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Kitchen Staff Member
Park Manor Health and Rehabilitation Center
Middletown, NY
03.2018 - 11.2020
- Collaborated with team to prepare and serve high-quality meals efficiently.
- Maintained cleanliness and organization of kitchen workstations to ensure safety.
- Assisted in inventory management, monitoring supplies for timely replenishment.
- Operated kitchen equipment safely, following all health and sanitation guidelines.
- Supported training of new staff on food preparation techniques and safety protocols.
- Streamlined food prep processes to enhance overall kitchen productivity and service speed.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
Middletown High School
Middletown, NYSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Analytical thinking
- Team building
- Processes and procedures
Timeline
Supervisor
Wash Co. Car Wash & Laundromat
06.2021 - Current
Kitchen Staff Member
Park Manor Health and Rehabilitation Center
03.2018 - 11.2020
High School Diploma -
Middletown High School