Angel Blanco
Hialeah,FL
Summary
Customer service professional with experience assisting diverse individuals, answering questions, and resolving concerns in fast-paced environments. Strong communication and problem-solving skills with a commitment to providing excellent service and creating positive customer experiences. Fluent in both English and Spanish, allowing effective communication with a wide range of patients and customers.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix Grocery Store
Hialeah, Florida
11.2025 - Current
- Greeted customers warmly, took accurate orders, and ensured timely fulfillment, contributing to positive dining experiences.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Resolved customer complaints professionally, enhancing customer satisfaction.
- Answered phone calls in a polite and helpful manner while providing accurate information as needed.
Drive-Thru Cashier
Pollo Tropical
Hialeah, Florida
10.2024 - 11.2025
- Trained new employees on cash handling and customer service standards to ensure compliance and quality service.
- Mentored new cashiers to develop skills and improve team performance.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Resolved customer complaints with effective solutions to enhance satisfaction.
- Worked night shifts to support staffing needs during peak hours.
Education
High School Diploma -
City Of Hialeah Educational Academy
Hialeah, FL05-2025
Skills
- Complaint handling
- Customer engagement
- Effective communication
- Fluent in English and Spanish
- Multitasking efficiency
- Listening skills
- Positive attitude
Timeline
Front Service Clerk
Publix Grocery Store
11.2025 - Current
Drive-Thru Cashier
Pollo Tropical
10.2024 - 11.2025
High School Diploma -
City Of Hialeah Educational Academy