Zoe Rucker
Fayetteville,GA
Summary
Driven by a commitment to excellence, I leveraged my customer engagement and cash handling expertise at Publix and Atlanta Restaurant Group to enhance service quality and efficiency. My collaborative efforts as a Tutorial Assistant at RHFAN, a community-driven Church, improved educational outcomes for younger students from ages 3-12. Recognized for outstanding time management and problem-solving skills, I consistently exceeded customer and employer expectations and have proved to be a great asset to my fellow associates.
Overview
4
4
years of professional experience
Work History
Front Service Clerk
Publix
Fayetteville, GA
06.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Worked effectively in fast-paced environments.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/DT Order
Atlanta Restaurant Group
Peachtree City, GA
06.2023 - 01.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tutorial Assistant
RHFAN
Union City, GA
01.2020 - 04.2022
- Collaborated with lead teachers to develop lesson plans, ensuring alignment with curriculum standards.
- Coordinated closely with other tutorial assistants to share resources, strategies, and insights for better student support.
- Maintained accurate records of student performance, attendance, and participation in compliance with school policies.
- Developed innovative teaching materials that simplified complex concepts for easier understanding among students.
Education
High School Diploma -
Fayette County High School
Fayetteville, GA05.2024
Skills
- Customer Engagement
- Time Management
- Store Cleaning
- Problem-solving skills
- Administrative Skills
- Complaint Handling
- Cash handling expertise
- Stock replenishment
- Customer Service
- Safe Food Handling
- Order Taking
- Fast Typing Speed
- Accurate data entry
- Document Formatting
- Adobe Acrobat
- Microsoft Office
Languages
Spanish
Limited Working
Timeline
Front Service Clerk
Publix
06.2024 - Current
Cashier/DT Order
Atlanta Restaurant Group
06.2023 - 01.2024
Tutorial Assistant
RHFAN
01.2020 - 04.2022
High School Diploma -
Fayette County High School