Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Angel Bonilla

East Hartford,CT

Summary

As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service.

Overview

13
13
years of professional experience

Work History

Sales Associate

Mr. B’s Festival Needs
05.2023 - Current
  • Implemented new procedures and technologies that improved efficiency and streamlined operations
    Developed exceptional customer service skills in a high paced sales environment
    Successfully leads overnight shift for current job
    Experienced leader on staff of over fifteen people
    Key member to a company that travels across the U.S
    Providing a general store service at major music festivals

Assistant Manager

Dollar and Things
03.2012 - 11.2014
  • Developed exceptional customer service skills in a high paced sales environment
  • Successfully leads Day shift as am assisting manager
  • restocking shelves Daily as needed
  • Receiving shipping.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

Proyecto C.A.S.A.
Mayaguez, Puerto Rico

Skills

  • Project management
  • Communication
  • Problem-solving

References

Brendan Sheehan, Current Boss, 860-985-1948

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Sales Associate

Mr. B’s Festival Needs
05.2023 - Current

Assistant Manager

Dollar and Things
03.2012 - 11.2014

Proyecto C.A.S.A.

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Angel Bonilla