Summary
Overview
Work History
Education
Skills
Timeline
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Angel Botello

Summary

Motivational Supervisor with 4 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement and performance growth. Hardworking Cocktail Server highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences.

Overview

5
5
years of professional experience

Work History

Cocktail Server

Hala Kahiki Lounge
River Grove, IL
09.2023 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared and served alcoholic beverages in accordance with company standards.
  • Checked identification of customers to verify age requirements for purchase of alcohol.
  • Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
  • Answered questions regarding drinks specials and menus items.

Supervisor

Chick-fil-A
Melrose Park, IL
02.2019 - 08.2023
  • Directed and supervised team of 15 employees in daily operations.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Managing team members on creating jobs/tasks.
  • Leading a shift.

Education

Some College (No Degree) - Sports Management

Elmhurst University
Elmhurst, IL
05-2025

Skills

  • Experience in Leadership
  • Customer Service
  • Critical Thinking
  • Active Listening
  • Planning & Organizing
  • Fluent in Spanish
  • ID Verification
  • POS System Operation

Timeline

Cocktail Server

Hala Kahiki Lounge
09.2023 - Current

Supervisor

Chick-fil-A
02.2019 - 08.2023

Some College (No Degree) - Sports Management

Elmhurst University

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Angel Botello