Angel Buentello Perez
Snellville,GA
Summary
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field. Knowing quality over rushing the job. Attention to detail, knowing finishing the first doesn't matter, doing it correctly, efficiently and safely.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Shell Gas Station
07.2021 - 09.2023
- Managed cash registers efficiently, ensuring accurate transactions
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Checked in merchandise and made sure everything was accounted for.
- Restocked shelf's and all the drinks in the store.
Education
No Degree - Avionics Technician
Avionics Tech(15N) AIT
Fort Eustis, VA09-2024
High School Diploma -
Cross Keys High School
Atlanta, GA05-2021
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Attention to detail
- Stock management
- Pricing and markdowns
- Goals and performance
- Loss prevention
- Inventory counting
- Inventory tracking and management
- Time management
Certification
OSHA 10, OSHA 7205, OSHA 511, Cross Keys High School, 2021 Calender Year.
- OSHA Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Shell Gas Station
07.2021 - 09.2023
No Degree - Avionics Technician
Avionics Tech(15N) AIT
High School Diploma -
Cross Keys High School