Angel Cahue
Carlsbad,CA
Summary
A results-driven professional with strong leadership capabilities, and a proven ability to guide teams toward achieving organizational goals. Demonstrates proficiency in the Microsoft Office Suite and other productivity tools, ensuring efficient and effective workflow management. Adept at applying cognitive and critical thinking to solve complex problems, while continuously striving for operational excellence. Committed to fostering innovation and improving processes through strategic decision-making, and a keen analytical mindset.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Kohl's
Menifee, CA
11.2024 - 01.2025
- Provided accurate information on products and services to address customer inquiries.
- Handled and resolved customer complaints efficiently to maintain satisfaction.
- Supported customers in product selection, ordering processes, and technical issues.
- Ensured exceptional service delivery through effective communication and assistance.
Performing Arts Specialist
Carlsbad High School
Carlstad, CA
12.2022 - 04.2024
- Managed class of 30+ students to foster engagement and participation.
- Coached individual performers to enhance preparation for auditions and performances.
- Collaborated with directors to develop creative vision for each production.
- Participated in conferences focused on education within performing arts sector.
Back of House Team Member
Chick-fil-A
Vista, CA
02.2023 - 07.2023
- Ensured cleanliness of work areas, equipment, and utensils post-use to uphold safety standards.
- Coordinated communication between front-of-house and back-of-house teams throughout service hours.
- Supplied kitchen with necessary items, such as food and cleaning products.
- Efficiently assembled orders following established safety protocols.
Host
Twenty-20 Bar and Grill
Carlsbad, CA
06.2022 - 02.2023
- Greeted guests upon arrival and provided menus to enhance the dining experience.
- Managed incoming calls during busy shifts to ensure efficient communication.
- Assisted servers in seating guests by escorting them to tables promptly.
- Provided accurate wait times and monitored the waiting list to maintain customer satisfaction.
- Took reservations over the phone and in person to streamline the booking process.
- Collaborated with other departments, assisting in bussing tables and delivering food orders when necessary.
Education
Bachelor of Arts - Business Administration
California State University, Fullerton
Fullerton, CA06-2027
Associate of Arts - Business Administration
Riverside City College
Riverside, CA06-2025
Skills
- Collaborative teamwork
- Project coordination
- Software navigation
- Leadership qualities
- Team oversight
- Written communication skills
- Public speaking abilities
- Client support
- Communication effectiveness
- Proficient in Microsoft Office
- Problem solving
- Critical thinking
Accomplishments
- Dean's List
- University California Honors Invitation
Timeline
Customer Service Representative
Kohl's
11.2024 - 01.2025
Back of House Team Member
Chick-fil-A
02.2023 - 07.2023
Performing Arts Specialist
Carlsbad High School
12.2022 - 04.2024
Host
Twenty-20 Bar and Grill
06.2022 - 02.2023
Bachelor of Arts - Business Administration
California State University, Fullerton
Associate of Arts - Business Administration
Riverside City College
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