Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Angel Casillas

Joliet

Summary

Dynamic professional with extensive experience in healthcare and customer service, notably at Biolife Plasma Center. Proven ability in patient charting and data entry, complemented by strong problem-solving skills. Adept at training and supervising staff, ensuring high performance and quality outcomes in fast-paced environments. Committed to excellence and continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Coopers Hawk
Tinley Park
04.2024 - 01.2025
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Followed health safety guidelines when preparing and serving food products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Medical Assistant

Pain & Spine
Joliet
03.2023 - 02.2024
  • Incorporated outside records into charts and EHR.
  • Educated patients about medications, procedures and physician's instructions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Laboratory Technician

Pain & Spine
Joliet
03.2023 - 02.2024
  • Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.
  • Conducted quality control testing on incoming materials to ensure accuracy of results.
  • Prepared specimens and forms for transport to outside laboratories.

Food Pantry Volunteer

St.John Lutheran Church
Joliet
06.2023 - 08.2023
  • Inspect, sort, and package food that will be distributed to our hungry neighbors

Lead Phlebotomist

Biolife Plasma Center
11.2019 - 03.2023
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician
  • Documented medical data in patient charts, facilitating accurate records
  • Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
  • Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results
  • Maintained accurate records of data collected from experiments
  • Tracked and organized specimens for immediate retrieval and testing
  • Generated reports to document results
  • Oversaw day-to-day functions of training department

Sales Representative

Boost Mobile
01.2018 - 07.2019
  • Train new and existing staff on donor center procedures through demonstration, instruction observation, and feedback
  • Perform all duties for Medical History, Phlebotomy, and Sample Processing
  • Managing the production areas, motivates and encourages employees to meet their performance goals
  • Sold retail products and phone lines through direct sales
  • Tracked inventory and brand profitability
  • Built a sales process from the beginning to end of a customer visit
  • Trained and mentored new sales representatives

Education

Associate in Arts (A.A.) - Nursing Candidate

Joliet Junior College
Joliet
08.2028

High School Degree -

Joliet Central High School
Joliet, US
01.2001

Skills

  • Problem-Solving Strengths
  • Analytical Skills
  • Supervision and Training
  • Time Management
  • Coordination
  • Data Entry
  • Patient Charting
  • Advanced Excel Spreadsheet Functions
  • Microsoft Office
  • Excellent Communication Skills
  • Software Troubleshooting
  • Medical Terminology
  • Report Analysis

Certification

  • PT - Phlebotomy Technician, Joliet Junior College
  • Certification in IT Support

Volunteer Experience

Food Pantry Volunteer, 06/01/23, 08/31/23, St. John Lutheran Church, Joliet, IL, Inspect, sort, and package food that will be distributed to our hungry neighbors.

Languages

Spanish, Conversational

Timeline

Server

Coopers Hawk
04.2024 - 01.2025

Food Pantry Volunteer

St.John Lutheran Church
06.2023 - 08.2023

Medical Assistant

Pain & Spine
03.2023 - 02.2024

Laboratory Technician

Pain & Spine
03.2023 - 02.2024

Lead Phlebotomist

Biolife Plasma Center
11.2019 - 03.2023

Sales Representative

Boost Mobile
01.2018 - 07.2019

Associate in Arts (A.A.) - Nursing Candidate

Joliet Junior College

High School Degree -

Joliet Central High School

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