ANGEL CHAVEZ
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resources position. Seeking remote/hybrid position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Patient Care Associate
Callen-lorde Community Health Center
New York, NY, NY
03.2022 - Current
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software (OTTO) to process insurances, health records and medication requests.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Adhered to strict HIPAA guidelines to protect patient privacy.
STORE MANAGER
Trader Joe's
, NY
01.2018 - 03.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
SECTION LEADER AND ORDER WRITER
Trader Joe's
, NY
07.2016 - 03.2022
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Establish and implement policies, goals, objectives, and procedures for their department
- Monitor customer preferences to determine focus of sales efforts.
- Manage the department for which they buy.
- Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed
- Conduct staff meetings with sales personnel to introduce new merchandise
- Inspect merchandise or products to determine value or yield.
- Analyze environmental aspects of competing merchandise when making buying decisions.
Education
Bachelor of Science - Psychology: Pre-Counseling
Capella University
Minneapolis, MN05.2025
Bachelor of Science (B.S - Psychology
SUNY Purchase
Purchase, NYSkills
- Interviewing and Prescreening
- Leadership and Management styles
- Administering Disciplinary Procedures
- Excellent Interpersonal and Customer Experience skills
- Great Delegation and Communication skills
- Creative Problem Solving and Team
- Policy Improvement Recommendations
- Performance Management Systems
- Training Needs Analysis
- Work Authorizations
- Providing Feedback
Timeline
Patient Care Associate
Callen-lorde Community Health Center
03.2022 - Current
STORE MANAGER
Trader Joe's
01.2018 - 03.2022
SECTION LEADER AND ORDER WRITER
Trader Joe's
07.2016 - 03.2022
Bachelor of Science - Psychology: Pre-Counseling
Capella University
Bachelor of Science (B.S - Psychology
SUNY Purchase
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