Dedicated customer service and caregiving professional committed to enhancing client satisfaction and fostering organizational success. Strong expertise in Microsoft Office Suite, including Word, PowerPoint, and Excel, complemented by specialized training in computer applications. Known for adaptability to new environments and technologies, with a proven ability to learn quickly. Prepared to leverage skills and knowledge in a dynamic setting that prioritizes exceptional service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Primerica
06.2025 - Current
Developed tailored insurance solutions to meet client needs and enhance financial security.
Conducted comprehensive policy reviews to identify coverage gaps and propose strategic enhancements.
Educated clients on the importance of life insurance products and financial planning strategies.
Real Estate Photographer
Self-employeed
Port Saint Lucie, FL
04.2021 - Current
Executed high-quality image capture of residential and commercial properties to enhance visual appeal for listings.
Utilized advanced photography equipment and software to produce professional-grade photographs.
Collaborated with real estate agents to understand property features and marketing goals.
Edited and retouched images to ensure consistency and quality across all portfolios.
PCT (Patient Care Technician)
Cleveland Clinic Martin Health System
Stuart, FL
06.2019 - 05.2020
Skills: Strong interpersonal communication, active listening, empathy, and patience.
Knowledge: Basic understanding of human behavior, psychological principles, and documentation procedures.
Supervision: Most positions require working under a licensed professional (e.g., Clinical Social Worker, Psychologist
Enhanced patient well-being by effectively supporting activities of daily living, including feeding, transfers, and ambulation. Achieved accurate blood collection for lab tests and performed EKGs as needed. Promoted patient comfort and hygiene through diligent linen changes and cleanliness maintenance.
Monitored vital signs and documented changes in patient conditions for timely medical response.
Assisted in patient mobility and daily living activities to enhance comfort and well-being.
Collaborated with nursing staff to ensure effective execution of care plans and patient needs.
Educated patients on post-operative care procedures, promoting recovery and adherence to treatment protocols.
Companion Sitter
Martin Health System
Stuart, FL
07.2018 - 06.2019
Enhanced patient care by providing attentive support to individuals at risk of self-harm and those with dementia and Alzheimer’s. Partnered with patient care technicians to improve care efficiency. Empowered patients in activities of daily living, contributing to their overall comfort and autonomy. Promoted a safe hospital environment, ensuring patient security and well-being.
Assisted with daily living activities, promoting independence and dignity for clients.
Provided companionship and support to patients, enhancing emotional well-being and comfort.
Monitored patient health status, reporting changes to healthcare team promptly.
Developed personalized engagement strategies, fostering meaningful interactions with patients.
Home Health Aide/Caregiver/companion
Home Helpers of the treasure coast
Port Saint Lucie, FL
04.2016 - 11.2018
Only certified as a home health aid through the company. Entertain, converse with, and read aloud to patients to keep them mentally healthy and alert.
Provide patients with help moving in and out of beds, baths, wheelchairs and automobiles, and with dressing and grooming.
Plan, prepare, and serve meals to patients and other family members, according to prescribed diets.
Change bed linens, wash and iron patients' laundry, and clean patients' quarters.
Caregiver
Horizon Bay of Port Saint Lucie
Port Saint Lucie, FL
06.2010 - 04.2016
Entertain, converse with, and read aloud to patients to keep them mentally healthy and alert.
Provide patients with help moving in and out of beds, baths, wheelchairs and automobiles, and with dressing and grooming.
Plan, prepare, and serve meals to patients and other family members, according to prescribed diets.
Change bed linens, wash and iron patients' laundry, and clean patients' quarters.