An entry-level position in reception, secretarial, customer service and pharmacy with an opportunity for advancement.
Overview
19
19
years of professional experience
Work History
Programs Administrative Assistant
Milwaukee Job Corps Center
Milwaukee, WI
10.2022 - 03.2024
Directs all calls appropriately
Records messages correctly
Manages department’s calendar
Greets visitors and answering phones
Attends departmental trainings and meetings; records minutes and provides agenda
Assists students with obtaining student services
Creates new and current student schedules
Revises current student’s schedules
Manages aggressive behavior amongst students
Manages and mentors minor meeting groups-students under 18 years old and TEAMS mentoring groups for all students
Operate in software such as CIS, E-Requester, Citrix, School dude
Sojourner Partnership Coordinator
Children’s Wisconsin
Milwaukee, WI
06.2022 - 10.2022
Schedule appointments and do daily coordination work for the clinic, checking epic messages and emails and following up with voicemail, submitting documents to medical records and mailing consent and other forms out, and receiving documents
Answering the phone, using the fax, copier, and printer as well.
Customer Care Support
Gainwell Technologies
Milwaukee, Wisconsin
01.2022 - 03.2022
Remotely take incoming phone calls for Forward Health recipients on ForwardHealth and answer or direct there calls as needed.
Pharmacy Technician
Froedtert Hospital
Milwaukee, Wisconsin
09.2020 - 11.2021
Work in central pharmacy, preparing medications and pulling them from the carousel, did receiving of medications and delivering them to the floors, work triage and answer calls from nurses and other personnel as well work in narcotic room and prepared medications for the IV room
Froedtert Hospital
Milwaukee, Wisconsin
12.2018 - 09.2020
EKG Tech-Took electronic heart pictures for patients in the inpatient and outpatient units
I also registered and place heart monitors on patients such as the loop monitor and holter monitor
Connect ekg orders and put ekg charges on the patient charts.
Communicator
Children’s Hospital
Milwaukee, WI
03.2018 - 12.2018
Transcribe doctor’s orders and greet patients
Answer the phone and transfer calls and take message accurately
File and sort documents and records and use the copy and fax machine.
Customer Service Rep
New Berlin Service Center
New Berlin, WI
06.2016 - 12.2017
Schedule, reschedule appointments, verify appointments, and send encounters and messages to providers and nurses from patients, facilities and pharmacies.
Emergency, Communicator
Froedtert
Milwaukee, WI
08.2010 - 05.2016
Transcribe doctor’s orders and greet patients
Answer the phone and transfer calls and take message accurately
File and sort documents and records and use the copy and fax machine.
Clinical System Communicator Inpatient Unit/Clerical Worker
Froedtert Hospital
Milwaukee, Wisconsin
09.2009 - 08.2010
Transcribe doctor’s orders and greet patients
Answer the phone and transfer calls and take message accurately
File and sort documents and records and use the copy and fax machine.
Child Care Director Assistant
Furtistic Child Development Center
Milwaukee, Wisconsin
01.2009 - 08.2009
Answers the phone takes and receives messages
Fax, file, and prepare documents, supervise the staff
And run small errands.
Health Unit Coordinator
West Allis Medical Center
West Allis, Wisconsin
06.2005 - 12.2008
Mom/Baby/Gyn surgical Unit-Transcribe doctor’s orders and greet patients
Answer the phone and transfer calls and take message accurately
File and sort documents and records and use the copy and fax machine and work and function as a unit secretary.
Education
Diploma - Pharmacy Technician
Milwaukee Area Tech College
Milwaukee, Wisconsin
01.2021
Health Unit Coordinator
Milwaukee Area Tech College
Milwaukee, Wisconsin
06.2005
GED -
Vel Phillips Center
Milwaukee, Wisconsin
07.2001
References
References upon request
Timeline
Programs Administrative Assistant
Milwaukee Job Corps Center
10.2022 - 03.2024
Sojourner Partnership Coordinator
Children’s Wisconsin
06.2022 - 10.2022
Customer Care Support
Gainwell Technologies
01.2022 - 03.2022
Pharmacy Technician
Froedtert Hospital
09.2020 - 11.2021
Froedtert Hospital
12.2018 - 09.2020
Communicator
Children’s Hospital
03.2018 - 12.2018
Customer Service Rep
New Berlin Service Center
06.2016 - 12.2017
Emergency, Communicator
Froedtert
08.2010 - 05.2016
Clinical System Communicator Inpatient Unit/Clerical Worker