Angel Contreras
Vancouver,WA
Summary
A trainable student with a passion for sales, Finance, as well as pursuing a path to graduate college in four years at Washington state University to study Management Information Systems and purse a long and meaningful career in the business world.
Overview
2
2
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
05.2023 - Current
- Building relationships with customers, via multiple channels in person, by appointment, and virtually
- Obtaining and processing customer and account information
- Educating clients on available deposit and loan products and services
- Opening new consumer and business accounts, complete service requests and submit credit applications
- Added over $500,000 in new Despots in a quarter
- Ranked in top 1% of Needs Met in My District.
- Reached out to customers after completed sales to suggest additional service or product purchases.
Customer Specialist
CarMax
05.2022 - 05.2023
- Thoroughly explained Contract from Lender to borrower
- Work directly with clients via Salesforce
- Knowledgeable in car sales including maintenance
- Proficient in inventory and business operations
- Thorough in Explaining Finance options
- Ranked amongst top 5% of dealer in Extended warranty sales.
- Recorded product or service failure complaints and notified appropriate departments.
- Identified customer issues with products or services, investigated causes and initiated resolutions.
Sales Associate
Champs
09.2021 - 05.2022
- Ranked in the top 1% in sales district wide
- Ranked in the top 5 of store in membership sign ups
- Sales champion for 3 months straight
Education
B.A. - Business Administration, Management Information Systems
Washington State University
05.2026
Skills
- Microsoft Office, Bilingual, Sales, Finance, Salesforce
- Client Relationships
- Sales Expertise
- Spreadsheet Tracking
- Loan Applications
- Business Development
- Sales and Marketing
- Cash Handling
Timeline
Client Relationship Consultant
U.S. Bank
05.2023 - Current
Customer Specialist
CarMax
05.2022 - 05.2023
Sales Associate
Champs
09.2021 - 05.2022
B.A. - Business Administration, Management Information Systems
Washington State University