Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Angel Corporan

Raleigh,NC

Summary

Human Resources and Customer Service professional with over 10 years of experience, including military service. Proven track record in high-pressure environments with a focus on detail and operational goals. Expertise in employee development, team leadership, and conflict resolution, leading to enhanced productivity and efficient task completion. Recognized for strong problem-solving abilities and strategic planning skills, ensuring success in dynamic settings.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Donations Ambassadors Team Manager

Habitat for Humanity
Raleigh, NC
02.2025 - Current
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Recruited qualified candidates through job postings, interviews and referrals; evaluated resumes and applications; extended offers of employment.
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
  • Developed and implemented strategies to improve team performance.
  • Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
  • Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.

Donations Operations Manager

Habitat for Humanity
Raleigh, NC
02.2020 - 02.2025
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

Donation Ambassador

Habitat For Humanity
RALEIGH, North Carolina
03.2017 - 02.2020
  • Managed collection of off-site donations, ensuring safe transport to ReStores.
  • Operated manual 26 ft. box truck with strict adherence to safety protocols.
  • Documented donor correspondence to maintain precise and accurate records.
  • Provided exceptional customer service to donors throughout donation process.
  • Packed and loaded materials meticulously to minimize damage during transport.
  • Screened and examined donations on-site to uphold quality assurance standards.
  • Coordinated donation receipts in partnership with Donation Operations Manager.
  • Facilitated efficient loading and unloading of donated materials for optimal workflow.

Human Resource Assistant

Department Of Defense – Joint Force Headquarters
RALEIGH, North Carolina
04.2015 - 07.2016
  • Acted as primary liaison among customers, retirement center, and public personnel through in-person and telephone interactions.
  • Handled approximately 50 calls daily by addressing inquiries, resolving issues, and supplying information.
  • Executed diverse administrative tasks to support operational efficiency.
  • Organized data for entry into Microsoft Excel to ensure accuracy and accessibility.

Human Resources Assistant

Department Of Defense – Joint Force Headquarters
RALEIGH, North Carolina
03.2013 - 04.2016
  • Tracked and filed administrative paperwork and personnel folders.
  • Maintained 100% accountability of all assigned equipment worth more than $1,000,000.
  • Operated and maintained communications equipment.
  • Prepared monthly, weekly and daily logs using Microsoft Excel and Office.
  • Maintained and scheduled complex calendars.
  • Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
  • Updated and filed supply records and forms.

Human Resources Assistant

Department Of Defense – Joint Force Headquarters
RALEIGH, North Carolina
05.2007 - 04.2013
  • Conducted over 400 funerals, visitations, and memorial services in eight years.
  • Closed and secured caskets while leading funeral corteges to churches and burial sites.
  • Discussed funeral service details and disposition of remains with families.
  • Interviewed, hired, and trained numerous staff members to ensure operational efficiency.

Education

High School Diploma -

Needham B Broughton Highschool
Raleigh, NC
2006

Skills

  • Background check management
  • Employee relations
  • Training and development
  • Shipping and receiving
  • Data entry and administrative support
  • Conflict resolution
  • Mobile technology proficiency
  • Microsoft applications expertise
  • Communication skills
  • Attention to detail
  • Cash handling
  • Bilingual communication

Certification

Certificate of Completion: United States Army Basic Training

  • Service in the military for over 10 years
  • Has obtained an Active Secret Level Security Clearance 

Accomplishments

  • Armed Services Medal
  • Global War on Terrorism Service Medal
  • Medal of Good Conduct
  • National Defense Service Medal

Languages

Spanish
Professional

Timeline

Donations Ambassadors Team Manager

Habitat for Humanity
02.2025 - Current

Donations Operations Manager

Habitat for Humanity
02.2020 - 02.2025

Donation Ambassador

Habitat For Humanity
03.2017 - 02.2020

Human Resource Assistant

Department Of Defense – Joint Force Headquarters
04.2015 - 07.2016

Human Resources Assistant

Department Of Defense – Joint Force Headquarters
03.2013 - 04.2016

Human Resources Assistant

Department Of Defense – Joint Force Headquarters
05.2007 - 04.2013

High School Diploma -

Needham B Broughton Highschool

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