Summary
Overview
Work History
Education
Skills
Languages
Timeline

Angel Cruz

bay point

Summary

Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.

Overview

4
4
years of professional experience

Work History

Crew Team Member

Kinders Meats and Deli
04.2022 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.

Cook

Bjs Restaurants Inc
10.2024 - 12.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.

Shift Leader

Kinders Meats and Deli
09.2023 - 09.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Sales Associate

Aeropostale
09.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Line Cook

Chilis's Bar and Grill
05.2021 - 08.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Education

No Degree - Criminal Justice

Diablo Valley College, Pleasant Hill, CA
05-2025
  • Completed AP course in computer science

High School Diploma -

Mount Diablo High School , Concord, CA
05-2022

Skills

  • Multitasking and organization
  • Cleaning and organization
  • Team leadership
  • Problem-solving skills
  • Professional attitude
  • Customer engagement

Languages

Spanish
Native or Bilingual

Timeline

Cook - Bjs Restaurants Inc
10.2024 - 12.2024
Shift Leader - Kinders Meats and Deli
09.2023 - 09.2023
Crew Team Member - Kinders Meats and Deli
04.2022 - Current
Sales Associate - Aeropostale
09.2021 - 01.2022
Line Cook - Chilis's Bar and Grill
05.2021 - 08.2021
Diablo Valley College - No Degree, Criminal Justice
Mount Diablo High School - High School Diploma,

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Angel Cruz