Angel Cruz
Davis
Summary
Dependable and adaptable team member with hands-on experience in beverage service, cashiering, and guest support. Strong attention to cleanliness, organization, and customer needs. Ready to support smooth operations and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Boba Barista
Chicha San Chen
Daly City, California
09.2025 - 05.2026
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Followed Chicha San Chen recipes to build consistent drinks and flavor profiles.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
Front Desk
Crunch Fitness
Daly City, California
07.2024 - 10.2024
- Provided exceptional customer service by greeting members with enthusiasm, handling requests and questions with professionalism and courtesy, and checking in guests.
- Managed front desk operations, including membership check-ins, client information updates, and payment processing, ensuring smooth daily functions.
- Processed cash, credit, and mobile payments through POS systems, ensuring timely and accurate transactions.
- Ensured lobby, reception, and food and refreshment areas remained clean and organized in accordance with company standards.
- Facilitated promotion of gym services, contributing to membership sales and enhancing customer retention.
Sales Associate
Sunglass Hut at Macy's
Daly City, California
05.2024 - 09.2024
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Recommended frames using product knowledge and style preferences
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Barista
Starbucks
Pacifica, California
05.2023 - 05.2024
- Greeted customers and delivered friendly service at the Starbucks counter, enhancing customer experience.
- Crafted handcrafted beverages adhering to Starbucks recipes and drink standards, ensuring quality and consistency.
- Personalized drink recipes based on customer requests for taste and dietary needs. for customer preferences and dietary requests.
- Managed order processing and payment transactions using point-of-sale system, ensuring efficient service.
- Maintained clean workstations, espresso equipment, and café seating areas
Education
Bachelor of Arts - Sociology
University of California Davis
Davis, CA06-2028
Associate of Arts - Sociology
City College of San Francisco
San Francisco05-2026
GED -
Westmoor High School
Daly City, CA05-2023
Skills
- Beverage preparation expertise
- Beverage crafting
- Beverage quality assurance
- Product knowledge enhancement
- Workstation cleanliness
- Customer service excellence
- Fast-paced adaptability
- Efficient time management
- Reliability and punctuality
- Strong work ethic
Timeline
Boba Barista
Chicha San Chen
09.2025 - 05.2026
Front Desk
Crunch Fitness
07.2024 - 10.2024
Sales Associate
Sunglass Hut at Macy's
05.2024 - 09.2024
Barista
Starbucks
05.2023 - 05.2024
Bachelor of Arts - Sociology
University of California Davis
Associate of Arts - Sociology
City College of San Francisco
GED -
Westmoor High School