Angel Cueva
Watauga,Texas
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
9
9
years of professional experience
Work History
Manager
BoomerJacks Bar And Grill
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Motivated, trained, and disciplined employees to maximize performance.
Area Manager
Bottlecap Alley Icehouse Grill
06.2021 - 05.2023
- Helped open 7 Pizza Huts and 2 Bottlecap's
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Supervised 4 locations to enforce high-quality standards of operation.
General Manager
Bottlecap Alley Icehouse Grill
06.2018 - 05.2021
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Assisted in recruiting, hiring and training of team members.
- Controlled labor hours and inventory costs through hands-on management and proactive changes
- Tracked food production levels, meal counts, and supply costs
- Oversaw training of more than 40 team members
General Manager
Tall Timbers Pizza Hut
03.2015 - 04.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Oversaw training of more than 32 team members
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TX06.2014
Skills
- Marketing
- Territory Management
- Performance Evaluations
- Inventory Control
- Time Management
- Customer Experience
- Cross-Functional Team Management
- Employee Scheduling
- Profit and Loss
- Market Growth
- Staff Development
- Budget Controls
Languages
Spanish
Native or Bilingual
Timeline
Manager
BoomerJacks Bar And Grill
08.2023 - Current
Area Manager
Bottlecap Alley Icehouse Grill
06.2021 - 05.2023
General Manager
Bottlecap Alley Icehouse Grill
06.2018 - 05.2021
General Manager
Tall Timbers Pizza Hut
03.2015 - 04.2018
Associate of Arts -
Tarrant County College District
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