Angel Darris
Van Buren,AR
Summary
Driven Shift Manager with 11 years of experience executing daily operations. Multi-tasker with proven success at managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines. Experienced with bottling machinery and production processes, ensuring efficient and smooth operations. Utilizes detail-oriented approach to maintain high standards of quality and safety. Knowledge of troubleshooting and preventive maintenance to minimize downtime.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Shift Manager
McDonalds
01.2013 - Current
- Trained and mentored new employees to maximize team performance
- Excelled in every store position and regularly backed up front-line staff
- Managed schedules, accepted time off requests and found coverage for short shifts
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift
- Cross-trained crew members on different duties to increase coverage
- Monitored employee food handling, safety and uniform requirements
- Coached crew during food preparation, controlled production levels and tracked waste to manage costs
- Checked and monitored inventory levels to reorder items
- Assigned tasks to employees and oversaw opening and closing of restaurant
- Observed cash handling and security procedures during shifts to recognize and address issues with staff
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
- Worked closely with team members to schedule breaks and shifts to meet state regulations
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
- Kept employees operating productively and working on task to meet business and customer needs.
Bottling Operator
Pernod Ricard
06.2022 - 09.2024
- Supported continuous improvement efforts by actively participating in process evaluations and implementing suggested changes.
- Assisted in facility audits by providing necessary documentation and demonstrating adherence to industry regulations during inspections.
- Supported environmental sustainability efforts by following company guidelines for proper disposal of waste materials and minimizing resource consumption during production.
- Contributed to a safer work environment by strictly following safety protocols and guidelines during daily operations.
- Enhanced product quality by conducting regular inspections and adhering to strict quality control measures.
- Collaborated with Quality Control teams to identify root causes for defects, implementing corrective actions that resulted in fewer rejected products.
- Trained new employees on proper bottling procedures, ensuring consistent adherence to company standards across the team.
- Collaborated with team members to troubleshoot and resolve bottling issues, minimizing delays in production schedules.
- Fostered a positive working atmosphere among colleagues through open communication channels and active participation in team-building initiatives.
Marinator
Tyson Foods
11.2021 - 06.2022
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately during and after production.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Van Buren High School
05.2000
Skills
- Accurate money handling
- Food handling safeguards
- Staff training
- Customer complaint resolution
- Waste reduction
- Schedule Management
- Workflow planning
- Excellent Communication
- Organizational Skills
- Multitasking
- Attention to Detail
- Problem-Solving
Certification
- I-9 certified
- ServSafe certified
- DM capstone - Dept Management certification
- SMX - Management certification
- Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - OSHA.
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
- Junior Auditor
- L.O.T.O Training
Timeline
Bottling Operator
Pernod Ricard
06.2022 - 09.2024
Marinator
Tyson Foods
11.2021 - 06.2022
Restaurant Shift Manager
McDonalds
01.2013 - Current
- I-9 certified
- ServSafe certified
- DM capstone - Dept Management certification
- SMX - Management certification
- Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - OSHA.
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
- Junior Auditor
- L.O.T.O Training
High School Diploma -
Van Buren High School
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