Marquetta Jagana Jagana
Galloway,OH
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Shift Manager
Checkers
Columbus, Ohio
01.2019 - 08.2026
- Supervised Checkers crew during shifts and assigned front counter, drive-thru, kitchen duties.
- Monitored food safety, sanitation, and cleanliness across dining room and prep areas.
- Managed cash drawers, register counts, and daily cash handling procedures.
Education
East High School
Columbus, OHSkills
- Food safety
- Sanitation standards
- POS systems
- Cash reconciliation
- Register balancing
- Accurate money handling
- Operational efficiency
- Inventory control
- Opening and closing procedures
- Shift checklists
- Team leadership
- Training and mentoring
- Customer service focus
- Handling customer complaints
- Problem solving
- Decision making
- Verbal and written communication
- Accurate money handling
- Training and mentoring
Certification
- Servsafe
Timeline
Shift Manager
Checkers
01.2019 - 08.2026
East High School