Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Davis

Tacoma,WA

Summary

Versatile and dedicated professional poised to enhance team success through continuous learning and contribution Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Overview

29
29
years of professional experience

Work History

Patient Access Representative

Sound Retina
Tacoma, WA
08.2023 - 04.2025
  • Greeted patients and collected necessary information for appointments.
  • Verified insurance eligibility and processed patient registrations efficiently.
  • Scheduled patient appointments using electronic medical record systems.
  • Communicated clearly with patients regarding financial responsibilities and policies.
  • Assisted patients in completing required paperwork for services provided.
  • Maintained organized patient files and ensured data accuracy in the system.
  • Addressed patient inquiries and resolved issues regarding access to care promptly.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Collected co-pays and other payments from patients at time of service.
  • Answered phones promptly in a professional manner.
  • Scanned documents into electronic medical records system.
  • Greeted patients and visitors in a courteous and professional manner.
  • Verified insurance coverage for services provided by the facility.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Created new patient accounts in EMR system as needed.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.

Patient Access Representative

Tra Medical Imaging
Tacoma, WA
07.2020 - 08.2022
  • Verified insurance eligibility and processed patient registrations efficiently.
  • Scheduled patient appointments using electronic medical record systems.
  • Maintained organized patient files and ensured data accuracy in the system.
  • Collaborated with healthcare staff to streamline patient flow and access services.
  • Addressed patient inquiries and resolved issues regarding access to care promptly.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Answered phones promptly in a professional manner.
  • Created new patient accounts in EMR system as needed.

Pharmacy Technician

Cost Less Prescriptions
Tacoma, WA
06.2014 - 07.2020
  • Processed prescription orders accurately and efficiently for diverse patient needs.
  • Managed inventory levels to ensure availability of medications and supplies.
  • Assisted pharmacists in preparing and dispensing medications as needed.
  • Maintained cleanliness and organization of pharmacy workspace and equipment.
  • Collaborated with healthcare professionals to resolve patient medication inquiries.
  • Utilized pharmacy management software for tracking prescriptions and patient records.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Restocked shelves with new supplies of medications as needed.

Pharmacy Technician

Puyallup Tribal Health Authority
Tacoma, Washington
02.2003 - 11.2014
  • Processed prescription orders accurately and efficiently for diverse patient needs.
  • Managed inventory levels to ensure availability of medications and supplies.
  • Assisted pharmacists in preparing and dispensing medications as needed.
  • Maintained cleanliness and organization of pharmacy workspace and equipment.
  • Collaborated with healthcare professionals to resolve patient medication inquiries.
  • Utilized pharmacy management software for tracking prescriptions and patient records.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Pharmacy Technician

Union Avenue Compounding Pharmacy
Tacoma, Washington
02.1996 - 02.2003
  • Processed prescription orders accurately and efficiently for diverse patient needs.
  • Managed inventory levels to ensure availability of medications and supplies.
  • Assisted pharmacists in preparing and dispensing medications as needed.
  • Maintained cleanliness and organization of pharmacy workspace and equipment.
  • Utilized pharmacy management software for tracking prescriptions and patient records.
  • Trained new pharmacy technicians on procedures and customer service standards.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Education

Pharmacy

St. Joseph Hospital
Tacoma, WA
09-1994

General Studies

Stadium High School
Tacoma, WA
06-1990

Skills

  • Prescription processing
  • Inventory management
  • Pharmacy software proficiency
  • Medication preparation
  • Patient record maintenance
  • Insurance verification
  • HIPAA compliance
  • Customer service
  • Appointment scheduling
  • Electronic medical records
  • Phone and email etiquette
  • Friendly and outgoing
  • Strong empathy
  • Multitasking and organization
  • EMR updating
  • Scheduling diagnostic procedures
  • Data entry
  • Records maintenance

Timeline

Patient Access Representative

Sound Retina
08.2023 - 04.2025

Patient Access Representative

Tra Medical Imaging
07.2020 - 08.2022

Pharmacy Technician

Cost Less Prescriptions
06.2014 - 07.2020

Pharmacy Technician

Puyallup Tribal Health Authority
02.2003 - 11.2014

Pharmacy Technician

Union Avenue Compounding Pharmacy
02.1996 - 02.2003

Pharmacy

St. Joseph Hospital

General Studies

Stadium High School

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Angel Davis